Server/Bartender - DoubleTree Austin Arboretum

4 weeks ago

Austin, United States Remington Full time
Job Description

What you will be doing

Restaurant

  • Greet customers promptly upon taking a seat in the restaurant.
  • Share any specials or make recommendations from the menu for the customer.
  • Secure drink orders and take food orders in an efficient manner.
  • Inspect food for accuracy and presentation prior to delivery.
  • Maintain a clean table and assist with any refills or requests as needed.
  • Complete all side station work and maintain a clean safe environment.
Bar
  • Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
  • Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
  • Know drink recipes, prices and type of beverages available.
  • Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
  • Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction in each interaction.
  • Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.
Requirements

What we are looking for
  • High work ethic and self-initiative
  • Customer service focused, excellent communication skills, both verbal and written, likes to communicate with guests and associates.
  • Flexible to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests

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