Receptionist

2 weeks ago

Westwood, United States Ardent Health Full time
Overview

Join our team as a day shift, full-time, Medical Receptionist in Westwood, NJ.

Fulfilling your purpose begins here:

People First, Always. Here's how we take care of our people:
  • Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.
Your team is bigger than your department:
  • Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women's imaging center, and an ICU.
  • We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities
  • Enter, maintain, and reports all medical history, medical coding, and filing claims using Electronic Medical Record (EMR) system.
  • Promptly investigate all outpatient denials pertaining to diagnosis and procedure coding.
  • Updates all patient files and make sure documents are accurate, confidential, and compliant.
  • Greets, check in and checkout patients, and advises other medical staff of arrival of patient's.
  • In coordination with the MRS, assist in maintaining inventory of necessary supplies and assists with maintaining inventory on all instruments.
  • Address and request referrals and other insurance authorizations. As well as, passing along patient information for prescription, x-ray or lab requisitions to necessary parties. This includes, calling pharmacies, hospitals, and labs.
  • Schedule appointments, reschedule, follow up with no calls, no shows, the discharge of patients, and follow up appointments.
  • Answer inbound calls to the practice, as well as, greet vendors and set vendor appointments. Will convey messages in writing, electronically, and verbally.
  • Will maintain Physicians calendars, prepares doctors notes, return to work, school, or leave notices and all other correspondence as directed.
  • Scanning, filing, and faxing documents, as well as, prepare and sort mail.
  • Ensure the waiting and reception areas are kept orderly and clean, and will report on any damages of furniture, supplies, or equipment.
  • Act as a liaison with patients, referrals, general practitioners, health care professionals, and patient's family member in a compassionate and kind manner.
  • Other office responsibilities, assigned by supervisor or Physician, as deemed necessary.
Qualifications

Job Requirements
  • 1 - 3 years experience in a hospital or physician practice setting
  • Basic to intermediate EMR knowledge
  • Basic to intermediate Microsoft Office knowledge
Preferred Job Requirements
  • Associates, High School Diploma, or GED equivalent; higher education may be substituted for experience

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