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911 GIS Technician I

3 months ago

St Augustine, United States St Johns County Sheriff's Office Full time

Primary PurposeThe 911 GIS Technician I is responsible for duties associated with the advanced maintenance and the basic quality control of databases that are used for 911 and public safety. The position assists with manipulating the data used for location identification within the 911 system. This position will require the use of GIS as the primary tool for data creation, editing, comparison, maintenance, and quality control. This position assists with gathering, reviewing, and field verifying addressees and change of addresses throughout St. Johns County. This position will use GIS as a principal method to work with and communicate with other departments and agencies regarding 911 and public safety. This position will support the information vital to 911 emergency dispatching, call taking, 911 location identification, and all other public safety functions. This position requires public outreach and effective communication with the vested public of St. Johns County.Education and Qualification RequirementMinimum: High School Diploma or EquivalencyAdvanced knowledge of ESRI ArcGIS softwareIntermediate understanding of the concepts behind data management in a relational databaseProficient with Microsoft Office and ExcelType 25 WPM accuratelyValid Florida Driver's LicenseDutiesPerform all the duties of a 911 GIS SpecialistCreate and manage user accounts and account permissions for 911/GIS third party software applications as neededCreate stand alone and GIS databases specific to the 911 systemPerform data comparison tasks within multiple related databases within GISCreate and update GIS data on the ArcGIS serverGenerate reports and data deliverables in multiple formats using the advanced concepts of data analysis using ArcGIS mapping software to include ArcMap, ArcGIS Pro, Python scripting and ArcGIS OnlineCreate, maintain, and update the GIS data for third party software applications with the Sheriff's OfficeCreate GIS data as neededProduce electronic mapping products using GIS and paper maps using a plotter as neededUtilize GIS as a tool to research and correct discrepancies with the data in the 911 systemCreate and update 911 GIS SOP'sMaintain and test third party software/hardware when neededCreate, maintain, and edit applicationsPerform quality control checks on GIS dataUtilize computers/applicable software/office equipment/printers/plotters/scanners/GPSJob Controls and ComplexitiesReport directly to supervisorAdhere to laws/agency policy/rules/ regulations/SOP/ procedures, as well as National and State 911 Rules and RegulationsMaintain confidentiality/security of files and information obtained in the course of employmentProcess/compile/disseminate record/public record information as directed by approving authority in accordance with lawful requirementsProvide assistance to citizens, visitors, employees and other public and private entities in an effort to meet their needs and build positive community relationships/resolve complaints/address conflictsMaintain continuity and operational efficiency by accurate and timely dissemination of information to Staff and co- workersAdhere to leave, overtime and attendance policies/procedures (i.e. arrive promptly, regular attendance at work, notification to supervisor regarding absence from work due to illness or untimely incidents, etc.)ContactsGeneral PublicProperty ownersProperty Appraisers OfficeUtility CompaniesPost OfficeCounty Tax Collectors OfficeOther government employeesVoters Registration OfficeTitle CompaniesTelephone CarriersGrade ClassificationOccupations which require a combination of basic scientific or technical knowledge and manual skill which can be obtained through specialized post-secondary school education or through equivalent on-the-job trainingPhysical EnvironmentField work requiredWork is primarily in an office environment under normal amount of stressNormal business hours apply; however, hours are subject to vary and overtime may be necessary including nights, holidays, and weekendsContact with public and SJSO personnelSit for long periodsSee at normal range or with accommodationsHear at normal level or with accommodationsSpeak understandablyManual dexterityAmbulate independentlyRecognize colorsFrequently grasp/push/pull/bend/squat/lift/carry items up to 20 lbs.Occasionally reach above head/kneel/walk/lift/stoop/stand/lift items up to 220 lbs.Important InformationRegular attendance is critical to the success of this position and assignment and is required of all Agency personnel.The list of tasks, policies and proficiencies for this position, as well as any statements contained within this page are considered essential. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or the public. This job description in no way states or implies the listed duties are the only duties to be performed by the employee occupying this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.See SJSO Policy for additional information on agency expectations and Senior Status requirementsEFFECTIVE: 03/22/2024History: UpdatedNew Job Description