Patient Service Representative

3 weeks ago


Smithtown, New York, United States Mount Sinai Hospital Full time
Job Title: Patient Service Representative

At Mount Sinai Hospital, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our access center, you will provide front-line contact as a patient liaison, ensuring seamless communication and exceptional patient care.

Key Responsibilities:
  • Provide exceptional customer service to patients, visitors, and colleagues
  • Answer telephones, direct calls, and respond to messages in a timely and professional manner
  • Assist with scheduling appointments, triage, and prior authorizations
  • Provide administrative support to physicians and departments
  • Maintain accurate and up-to-date patient records
  • Collaborate with other teams to ensure efficient patient flow
Requirements:
  • High School Diploma or equivalent required; some college preferred
  • 0-2 years of experience in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and knowledge of medical terminology
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to make a meaningful difference in the lives of our patients


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