Cashier/Customer Service-1
4 months ago
Cashier/Customer Service-1 page is loaded **Cashier/Customer Service-1**
**Cashier/Customer Service-1**
locationsMunhall-660 Waterfront Dr E time typePart time posted onPosted Today job requisition idR00114836 Store - PITT-WATERFRONT, PA**We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world**
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
Help customers shop our store and be able to find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with friendly service.**Major Activities**
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
* Provide a fast and friendly check out experience
* Execute cash handling to standards
* Engage customers on benefits of Rewards and complete enrollments
* Educate customer on Voice of Customer (VOC) survey
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
* Support shrink and safety programs
* Assist with Omni channel processes
* Acknowledge customers, help locate product and provide solutions
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
* Cross trained in Custom Framing selling and production
**Other duties as assigned**
**Preferred Type of experience the job requires**
* Retail and/or customer service experience preferred
**Physical Requirements**
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
**Work Environment**
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**
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