Float Patient Services Representative
4 weeks ago
Job Title: Float Patient Services Representative
*This Position Will Require Traveling to offices in Richland, Lexington, Newberry, and Fairfield*
Company Overview: Eau Claire Cooperative Health Center, Inc. (dba Cooperative Health) is a leading community health center serving the Midlands of South Carolina since 1981. It is deeply rooted in its mission of providing accessible, high quality, compassion health care in the spirit of the Good Samaritan. The organization's values of: treating each other with respect, putting people first, being excellent at what we do, promoting a collaborative work environment, improving community/population health, fostering innovative thinkers, and getting results, are core attributes of every employee at Cooperative Health.
Position Summary: Float Patient Services Representatives are the face of Cooperative Health. They are the first person to greet our patients and visitors. Float PSR's are responsible for answering phones, scheduling and rescheduling appointments; directing patients; answers questions and inquiries. Float PSRs collect demographic information and maintain medical records. Float PSRs are responsible for verifying insurance, collecting payments, and will work directly with patients for payment options.
Principles Responsibilities:
- Obtains and verifies current patient information from all patients.
- Accurately enters/updates patient information in EHS.
- Identifies payer source, verifies insurance eligibility, financial status and assigns correct pay type. Verifies insurance eligibility and obtains authorizations for dates of service
- Assists patients with completion of paperwork when necessary.
- Notes patient arrival in Electronic Health Record.
- Prints schedules for upcoming appointments.
- Identifies patients in EHS; reviews EHS for needed updated demographics and consent forms.
- Creates new account if patient not in the system.
- Accurately enters procedure codes with correct diagnosis.
- Schedules and re-schedules appointments as needed.
- Calls No-Show appointments to reschedule, makes appropriate notations in EHS.
- Answers telephone in a timely and polite manner.
- Provides top notch customer service to all patients, visitors, and co-workers.
- Accurately takes messages and conveys information to recipient.
- Transfers call to physicians and nurses when medically indicated.
- Protects/observes patient confidentiality per policies and procedures.
- Collect office charges, post charges to patient accounts and accurately manage cash drawer.
- Accurately reconciles charges for the day.
- Accurately prepares daily deposits.
- Correctly prepares daily batch reports/encounters for the Finance Department.
- Other duties as assigned.
- High School Diploma or equivalent.
- Billing Experience preferred.
- Knowledge of basic medical coding and third-party operating procedures and practices preferred.
- Individuals who are bi-lingual/bi-cultural are encouraged to apply.
- Medical Office Experience preferred.
- Knowledge of business office procedures.
- Ability to embody the mission and vision of Cooperative Health.
- Excellent written and verbal communication and problem solving skills.
- Ability to communicate with people from a variety of socioeconomic and cultural backgrounds.
- Ability to prioritize, organize and carry out work assignments independently and efficiently.
- Ability to maintain appropriate degree of confidentiality.
- Proficient in use of computer programs including Word, Excel, PowerPoint
- Ability to embody the mission and vision of Cooperative Health.
- Excellent written and verbal communication and problem solving skills.
- Ability to communicate with people from a variety of socioeconomic and cultural backgrounds.
- Ability to prioritize, organize and carry out work assignments independently and efficiently.
- Ability to maintain appropriate degree of confidentiality.
- Prolonged periods sitting or standing
- Must be able to lift up to 25 pounds
- Be able to sit, stand, stoop, squat for extended periods of time throughout the day
- Standing or walking for extended periods throughout the day
In the performance of respective job assignments, all employees are required to conform with Cooperative Health's:
- Board approved policies and procedures;
- Confidentiality and professional provisions;
- Compliance program; and
- Standards of conduct.
-
Floating Customer Service Representative
1 month ago
Columbia, United States SC State Credit Union Full timeAre you a people person with a passion for providing top-notch service? Join SC State Credit Union as a Floating Customer Service Representative! This position offers the unique opportunity to engage with members from various branches, providing a dynamic work environment where no two days are the same. Your dedication to exceeding customer expectations and...
-
Floating Customer Service Representative
3 months ago
Columbia, United States SC State Credit Union Full timeJob DescriptionJob DescriptionAre you a people person with a passion for providing top-notch service? Join SC State Credit Union as a Floating Customer Service Representative! This position offers the unique opportunity to engage with members from various branches, providing a dynamic work environment where no two days are the same.Your dedication to...
-
Patient Service Representative
2 weeks ago
Columbia, United States Advanced Radiology Services Full timeJob Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Patient Services Coordinator Float
2 weeks ago
Columbia, Missouri, United States Compass Health Network Full timeAre you seeking a role that offers opportunities for advancement, comprehensive benefits, and a chance to make a meaningful impact within a community-focused organization? If you excel in teamwork and possess strong organizational abilities with a knack for prioritizing tasks, the Patient Services Coordinator position may be ideal for you. This role is...
-
Patient Service Representative
1 day ago
Columbia, United States ecchc Full timeAt ecchc, we are dedicated to providing exceptional healthcare services to our community, and we are seeking a motivated and compassionate Patient Service Representative to join our team. This dynamic role is crucial in ensuring smooth daily operations and delivering outstanding patient care. As a Patient Service Representative, you will be the first point...
-
Patient Service Representative
4 days ago
Columbia, United States ecchc Full timeAt ecchc, we are dedicated to providing exceptional healthcare services to our community, and we are seeking a motivated and compassionate Patient Service Representative to join our team. This dynamic role is crucial in ensuring smooth daily operations and delivering outstanding patient care. As a Patient Service Representative, you will be the first point...
-
Patient Service Representative
2 days ago
Columbia, United States ecchc Full timeAt ecchc, we are dedicated to providing exceptional healthcare services to our community, and we are seeking a motivated and compassionate Patient Service Representative to join our team. This dynamic role is crucial in ensuring smooth daily operations and delivering outstanding patient care. As a Patient Service Representative, you will be the first point...
-
Patient Service Representative
4 days ago
Columbia, United States ecchc Full timeAt ecchc, we are dedicated to providing exceptional healthcare services to our community, and we are seeking a motivated and compassionate Patient Service Representative to join our team. This dynamic role is crucial in ensuring smooth daily operations and delivering outstanding patient care. As a Patient Service Representative, you will be the first point...
-
Patient Service Representative
4 days ago
Columbia, United States ecchc Full timeJob DescriptionJob DescriptionAt ecchc, we are dedicated to providing exceptional healthcare services to our community, and we are seeking a motivated and compassionate Patient Service Representative to join our team. This dynamic role is crucial in ensuring smooth daily operations and delivering outstanding patient care. As a Patient Service Representative,...
-
Patient Services Representative
2 weeks ago
Columbia, Missouri, United States University of Missouri Health Care Full timePosition Overview University of Missouri Health Care is seeking a motivated and enthusiastic individual to join our team as a Patient Services Representative. In this role, you will play a crucial part in ensuring a seamless experience for our patients. Key Responsibilities Engage with patients and their families to address inquiries and resolve...
-
Patient Service Representative
2 weeks ago
Columbia, United States Forefront Dermatology Full timeOverview: Come join our team! We have an immediate need for a Patient Service Representative in our Columbia, ND clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This is a full time position and will work: Monday-Friday 8:00a-5:00p Summary The Patient...
-
Patient Service Representative
4 days ago
Columbia, United States Forefront Dermatology Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our Columbia, ND clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This is a full time position and will work: Monday-Friday 8:00a-5:00p Summary The Patient...
-
Patient Service Representative
3 days ago
Columbia, United States Forefront Dermatology Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our Columbia, MD clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This is a full time position and will work: Monday-Friday 8:00a-5:00p Summary The Patient...
-
Patient Service Representative
3 days ago
Columbia, United States RadNet Full timeResponsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Patient Service Representative
3 weeks ago
Columbia, United States Radiology Full timePosted Monday, April 15, 2024 at 4:00 AM American Health Imaging has an entry-level Patient Service Representative in Mt. Pleasant, SC . No medical experience required! We are looking for a customer-service focused candidate that is looking to excel in a medical office setting! This is a full-time position working Monday-Friday 8am-5pm. Robust benefit...
-
Patient Service Representative
2 weeks ago
Columbia, United States AIP Howard County Full time $18 - $22Job DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare...
-
Client Access Representatives
2 months ago
Columbia, United States Burrell Behavioral Health Full timeJob Description: Job Title: Client Access Representative (Float) Location: Floating between different locations in Columbia, MO Department: Customer Service Employment Type: Full-time Shift: Monday - Friday, 8:00 AM - 5:00 PM Job Summary: Are you a highly skilled customer service representative looking to make a positive impact in your community? Do you want...
-
Patient Service Representative
3 weeks ago
West Columbia, United States Allergy Partners Full timeJob DetailsJob Location15-00-West Columbia - West Columbia, SCDescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges...
-
Patient Service Representative
3 weeks ago
West Columbia, United States Allergy Partners Full timeJob DetailsJob Location 15-00-West Columbia - West Columbia, SC DescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post...
-
Patient Service Representative
3 months ago
Columbia, United States Chase Brexton Health Care Full timeJOB SUMMARY: Provides support with the daily activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient services through utilization of patient-focused processes, established work standards, and policies and procedures. MAJOR DUTIES AND...