Lab Coordinator Supervisor

4 weeks ago

Scottsdale, United States CareerBuilder Full time

Job Title : Lab Coordinator Supervisor
Location:

North Scottsdale, AZ (near East Bell Road and the 101)
Compensation:

Dependent on Experience
Employment Type:

Full Time with Benefits (Medical, Life, Dental, Vision, 401K, and PTO)
Schedule:

Monday through Friday 7:00 a.m. to 5:00 p.m. No nights, no weekends, and no major holidays
Position Overview:
The Lab Coordinator Supervisor is responsible for overseeing the logistic and administrative responsibilities of the lab department and collaborating with internal and external departments, phlebotomists, and lab processing facilities. This position works hand in hand with the Lab Coordinators to evaluate the current process for opportunities to improve and holds team members accountable for high-level accuracy, provides impeccable customer service, creates departmental metrics, and reports, and encourages a positive team-centric environment.
We are looking for an experienced and reliable professional with proven skills in leadership, project management, and building positive relationships with staff, vendors, and patients. This role offers a unique opportunity to lead and build up a team and department within an organization that is innovation-driven and patient-centered. The ideal candidate will be familiar with a lab and phlebotomy environment, can multitask, has a supervisory background, and an internal desire to excel in a high impact, patient focused role. If you're looking for a fast-paced and team-oriented environment, please apply
Essential Functions:
Manage day to day administrative and logistical functions of the lab department
Collaboration with internal and external departments, lab vendors, lab processing facilities, and phlebotomist
Responsible for leading the team with integrity and professionalism while consistently upholding company standards and goals
Proactively consider organization, obstacles, and opportunities for improved lab logistics and patient care
Adapt, prioritize, and implement as consistent changes in processes or additional lab options are implemented
Develop relationship with external lab vendors and have an in depth understanding of every lab test and its requirements, processing, and billing.
Conduct regular one on ones and team meetings to ensure communication is consistent, clear, and intentional
Participate in interviewing, hiring, training, developing, coaching, evaluating, conflict resolution and holding team members accountable
Be able and willing to step in and support team members as needed
Must be able to make quick and accurate decisions to handle patient issues with the utmost care
Develop the lab department and team members for anticipated future growth of the company
Required Qualifications:
Bachelors or Masters degree in a Business or Healthcare related field
2+ years of relevant leadership experience
Must have the ability to work closely and effectively with others in a team-oriented environment
Strong attention to detail
Must be flexible, friendly, engaging, and proactive
Ability to multi-mask and meet deadlines with little supervision
Ability to work well under pressure in a fast-paced working environment with a sense of urgency and attention to detail
Must have positive attitude in addition to having leadership skills and abilities
Must be able to think outside the box for problem solving moments or situations
Must be able to adhere to organization policies and procedures
Must have exceptional communication skills and ability to think critically through operations and logistics to overcome obstacles
Demonstrate leadership through follow-through, detail orientation, logistic design, consistent communication, effective listening, and positive relationships
Demonstrate strong interpersonal skills through humility, teamwork, and a desire to realize the potential of employees and support growth
Preferred Qualifications:
Experience in healthcare
Phlebotomy experience a plus
Knowledge in insurance billing
Understanding of HIPAA and OSHA requirements

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