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SAP OCM Communication Lead

2 months ago

Libertyville, United States Diverse Lynx Full time
Title: SAP OCM Communication Lead
Location: Libertyville, IL (3 Days Onsite)
Job Description:
proven SAP OCM Consultant who owns and handles all stakeholder process.
  • Responsible for Stakeholder identification, readiness and communications (internal and external) at all levels and sites
  • Identifies key personas and Stakeholders, and then engages and communicates according to the Comms & Event Plan.
  • Responsible for creating and maintaining:
    • Persona Maps
    • Stakeholder Maps
    • Stakeholder List
    • Distribution List
  • Creates and maintains a high-level Communications & Event plan.
    • Keeps a rolling 90-day detailed plan to align with project milestones.
    • Provides weekly updates to OCM Lead/PMO
    • Incorporates Change Impact mitigation needs/activities.
  • Works with OCM Lead & PMO to assess site/plant-specific communication needs and challenges; identifies and implements best-in-class strategies for these needs and challenges including
    • Identifies and executes strategies specifically designed for non-literate end-users
    • ddresses communicating with end-users w/out a login/laptop
    • Refines/revises strategies as site-specific needs/preferences are identified (i.e., to address scaling considerations)
  • Measures readiness of key stakeholders throughout the project lifecycle (surveys, interviews, etc.)
  • Ensures accuracy of content; follow proper OCM QA and approval process for all communications.
  • Ensures all communications are delivered and executed according to the plan, including (but not limited to):
    • Non-electronic communications/events
    • Executive sponsors/leadership communications/evets
  • Measures effectiveness of communications and adjusts accordingly (i.e., scaling considerations as well as non-electronic communications).
  • Ensures key personas and stakeholders are appropriately engaged and communicated to via:
    • Stakeholder Readiness Approach
    • Stakeholder Readiness Plan
    • Town hall, Infocast, Roadshow (actual events TBD) content development and delivery tracker
    • Execution and support of the Change Champion Network

Technical Skills:
  • t least 9 years total SAP systems experience implementing S/4 and ECC manufacturing solutions.
  • Strong functional and business knowledge in different SAP OCM modules
  • Strong analytical and problem-solving skills.
  • Strong continuous improvement mindset.
  • Strong knowledge of agile delivery techniques and tools.
  • bility to organize & balance multiple projects/priorities.
  • Experience with FDA, global trade compliance practices and import procedures a plus.
  • vailability for 10-15% overnight domestic travel.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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