Customer Service Advisor

2 months ago


Albany, United States Midasnz Full time

**Vacancies**

**Customer Service Advisor**

** - Posted 26th Jan. 2022**

Permanent Full-time

Midas Albany is looking for an experienced Service Advisor to assist the owner in the running of our high-performing business on a day-to-day basis.

This is a fast-paced branch and it is in a growth phase.

You will be accountable for all Customer Service and customer interface activities to help grow our business, and also to maintain and improve workshop efficiency and parts margins.

Automotive/Technical experience is a distinct advantage. Sales, computer skills, and a working knowledge of SAM Automotive software is also important.

The ideal candidate would need to be able to work well within a small, customer-focused team, and experience in the automotive industry is required.

**Main responsibilities will be:**

* Managing the customer service experience of each client.

* Invoicing and Booking in customers, you will be trained on our software.

* Scheduling the workload, and managing capacity

* Preparing repair estimates and advising our customers of work required.

* Car servicing and brake repairs as required, from time to time.

**We are looking for:**

* A professional, well-presented person who prides themselves on accuracy.

* Attention to detail, and the ability to follow through

* Most importantly providing good old-fashioned "Service" and a Can Do Attitude to our many loyal customers.

* Excellent written and spoken English.

* A clean full driver's license.

* Computer skills.

Midas New Zealand has been serving customers since 1988. We pride ourselves on being a trustworthy organisation by providing quality servicing and repairs. Since starting in New Zealand, we have grown to be a national franchise, with 23 branches nationwide.

**What you get:**

* We offer a great team environment with fantastic staff and customers

* The position is full-time 5 days a week with a rostered Saturday morning

* Good hourly rate - wages are negotiable with experience

**If you are up for the challenge, please email your CV to the address below.**

Applicants for this position should have NZ residency or a valid NZ work visa.

We would like to thank all applicants for their interest, however, only shortlisted candidates will be contacted.

Email us to apply


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