Front Desk Receptionist

2 months ago

Grand Prairie, United States American Addiction Centers Full time

Overview:

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

Responsibilities:

Work schedule: Sunday toThursday (7a-3:30pm/3p-11p) to include 1 weekend day or evening per shift. Must be flexible to work weekends and holidays dependent upon schedule.

  • Answers telephones on or before 3rd ring, relays information, and transfers calls to proper program components.
  • Maintains complete knowledge of the methods, systems and functions of the facility and the work flow relationship to other departments in the facility.
  • Sorts and delivers mail to departments quickly and ensuring mail is signed for by persons picking mail up.
  • Maintains reception area and main desk to ensure tidy appearance.
  • Greets clients, visitors and guests as they enter the building and maintain security by following procedures by having visitors sign the login book and monitoring logbook.
  • Ensures all visitors are given a visitor name tag to wear while on campus.
  • Responds appropriately to emergencies.
  • Provides information regarding services of the company.
  • Ensures Receptionist Desk is monitored always and never unattended


Qualifications:

Education/Experience:

  • High School Diploma required, Bachelor's Degree preferred.
  • Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
  • Working knowledge of Google Workspace/ gmail.
  • Ability to be capable of dealing with the possible frustrations involved in working within an agency that services individuals recovering from drug and alcohol addictions, who may experience mental health issues.
  • Must be able to work overtime, weekends, holidays, and flexible hours.

American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. AAC will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.

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