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Sales and IT Purchasing Administrator

1 month ago

East Canton, United States Blue Technologies Full time

Are you a highly organized, detail-oriented professional passionate about sales support and IT procurement? We seek a dynamic

Sales and IT Purchasing Administrator

to manage the automation of our order-to-fulfillment processes and handle various IT purchasing tasks. If you excel in administrative functions, thrive in a fast-paced environment, and have a strong sales support and procurement background, this role is perfect for you Major Responsibilities 1. Sales Administration and Process Automation

Order-to-Fulfillment Automation:

Led the automation of the order-to-fulfillment process by integrating Salesforce, E-Automate, Autotask, and Quotewerks/QuoteValet for both Blue Technologies and BTSS. Research and develop innovative automation solutions to streamline processes. Gross Profit Calculation:

Accurately calculate gross profit on all sales orders and submit reports for approval to the President, ensuring financial accuracy and alignment with company objectives. Administrative Support:

Provide comprehensive administrative support to Sales Management, including document creation, report maintenance, faxing, scanning, information retrieval, and ensuring effective communication between sales management, staff, administrative teams, and customers. Order Accuracy and Review:

Review all sales orders for accuracy and completeness, addressing any issues with Sales Reps or Sales Managers to ensure smooth processing. Proposal and Pricing Creation:

Develop proposals and pricing for the sales department, ensuring competitive and accurate quotations. Price Books and Updates:

Regularly update price books and order forms with new product introductions, keeping the sales team informed of the latest information. Customer Service:

Assist customers with account-related calls and requests, providing exceptional service and resolving inquiries effectively. Inventory Management:

Order and manage inventory of forms for Cleveland, Canton, and Columbus locations, ensuring adequate stock levels. Order Processing:

Scan and index all approved orders into OnBase and submit them for order processing. Communication Facilitation:

Coordinate with the Warehouse Manager, Delivery Supervisor, Order Processing, and Sales teams to ensure timely order fulfillment and resolve issues as needed. Sales Promotions:

Create, distribute, and track the results of sales promotions and incentive programs, including organizing monthly marketing meetings and preparing performance reports. Contract Verification:

Ensure MNS contracts are set up accurately and promptly. 2. IT Purchasing and Vendor Management

Order Management and Quoting:

Work with the Engineering Review Group to quote and submit orders within the approved timeframes. Place customer orders once the President approves and coordinate with internal teams to meet business requirements. Contract and Pricing Knowledge:

Maintain knowledge of contract vehicles and pricing mechanisms used by BTSS, leveraging this knowledge to provide competitive solutions. Technical RFP Support:

Assist in completing technical questions on RFPs and ensure proposed technology solutions effectively meet customer needs. Quote and Order Management:

Work with technical support and pricing teams to obtain accurate quotes, review all associated paperwork, and manage the submission of sales orders. Vendor Sourcing and Management:

Source parts and software for quotes, explore new vendor options, and leverage existing relationships to fulfill orders. Manage RMA processes and work with vendors to return damaged or unnecessary items. Bid Projects:

Support Sales on larger bid submission projects by ensuring technical and pricing accuracy for all requirements. Licensing and Orders:

Place orders for software licensing fees, manage internal purchase orders, and handle license registration and forwarding. Order Tracking and Resolution:

Track, file, and index all vendor orders, maintain documentation, and resolve issues for internal and external customers. Accounting Collaboration:

Work with Accounting on invoicing and order tracking and ensure all financial transactions are processed accurately. Qualifications Customer Service Skills:

Demonstrated excellence in customer service and communication. Experience:

1-2 years of relevant experience in sales administration, IT purchasing, or a related field. Education:

Bachelor’s Degree in a related field or equivalent experience. Self-starter:

Ability to work independently, take initiative, and manage multiple tasks in a high-pressure environment. Technical Proficiency:

Experience with Salesforce, E-Automate, Autotask, and other relevant tools.

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