Staffing Associate/Healthcare Appointment Setter

2 weeks ago


Tampa, United States HeadsUp Healthcare Full time

Job Description

Job Description

HeadsUp Healthcare is looking for a

Staffing Associate (Appointment Scheduler)

in our Tampa, FL office to support our Dental, Doctor, and Leadership Teams. HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries. We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care. Roles and Responsibilities: First point of contact for claimant and client for all initial scheduling of medical or dental appointments – Sets the expectation Routinely speak with patients and providers offices simultaneously to effectively set up appointments Request, send, receive, and follow up on critical documentation via email and fax Must document and save all correspondence and documents to secured company file Other duties as assigned Required skills and abilities: Ability to work well individually and in a team environment. Ability to troubleshoot and solve problems. Analytical ability with adept research skills Exceptional communication skills (written and verbal) Must be able to multi-task, follow procedures and have active listening skills Intermediate level skills in Microsoft Outlook and all MSOffice essentials Must be able to adhere to company’s physical & information security standards along with training requirements. Education/Experience 6 months - 3 years medical or dental experience Contact Center experience a plus High School Diploma or GED Company Description HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries. We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care.

Company Description

HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries.\rWe offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care. #J-18808-Ljbffr


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