Customer Service Representative- 1st Shift M-F, 8:30a-4:30p

1 week ago

Petersburg, United States CJ Logistics America Full time

The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer interfacing communication. The CSR is responsible for completing paperwork, maintaining schedules, and ensuring all paperwork is complete and error free. The CSR provides information both internally and externally for a predominant portion of the day. The CSR is also responsible for knowing the Shipping & Receiving Clerk functions and is able to perform in the Customer Service as well as the Shipping and Receiving function, if needed.

1st Shift- Monday- Friday 8a-4:30P

Position Responsibilities

  • Provide a strong level of customer service to internal and external customers
  • Maintain inbound and outbound schedules
  • Complete paperwork to make sure it is error free and prepare orders for distribution to forklift operators
  • Process and schedule all carrier appointments
  • Communicate with customer on scheduling issues
  • Sign driver in and out of the facility; verifying all paperwork
  • Assign dock doors to the inbound and outbound loads
  • Maintain door accuracy and yard report for trailer inventory
  • Process Bills of Lading and associated shipping and receiving documents
  • Reconcile inbounds with packing slips and coordinate drop lot activity
  • Work closely with shift management and leads to accomplish shift goals
  • Report errors and/or issues to appropriate member of leadership to ensure accuracy
  • Participate in all training programs provided
  • Perform all duties in a safe and timely manner

Job Qualifications Required

  • High School Diploma / GED equivalent required
  • PC Experience with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Previous AS 400 and/or warehouse management systems (WMS) experience preferred
  • Detailed oriented with the ability to perform multiple task in fast moving environment
  • Previous shipping & receiving experience in a warehouse environment
  • Good interpersonal skills and ability to work with internal and external customers
  • Basic math and reading skills to perform job tasks and complete necessary paperwork.
  • Ability to follow oral and/or written instruction

Pay, Benefits and More:

  • Competitive compensation package
  • Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE
  • Growing company with a performance record that continues to climb
  • Open-door work environment
  • High Performance culture with a focus on a growth mindset where continuous improvement is embraced
  • Opportunities for advancement

CJ Logistics About Statement:

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics America is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  • Customer Service Representative

    1 month ago

    St Petersburg, United States Adecco US, Inc. Full time

    Adecco is assisting their client with their search for a Bilingual (/English/Spanish) Customer Service Representative.Type: 40hrs/wk. ContractLocation: Hybrid - SAINT PETERSBURG FL 33716Pay: $20.00 per hourDuration: 5-6 months (can extend)Shift: M-F / 11:50AM to 8:20PMThe Customer Service Representative (CSR) provides comprehensive customer service directly...

  • Customer Service Representative

    2 weeks ago

    St Petersburg, United States Hunter Hamilton Full time

    We have a great opportunity for a Customer Service Representative for one of our best clients in the St. Petersburg, FL area! If you have experience in this area, this might be a great opportunity for you! Position: Customer Service Representative Position Scope: The Customer Service Representative (CSR) provides comprehensive customer service directly to...

  • Customer Service Representative

    2 weeks ago

    St Petersburg, United States Hunter Hamilton Full time

    We have a great opportunity for a Customer Service Representative for one of our best clients in the St. Petersburg, FL area! If you have experience in this area, this might be a great opportunity for you!Position: Customer Service RepresentativePosition Scope:The Customer Service Representative (CSR) provides comprehensive customer service directly to a...

  • Customer Service Representative

    4 weeks ago

    Petersburg, United States Virginia Linen Service Inc Full time

    Seeking a reliable and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling accounts receivable, and performing basic accounting and data entry tasks.Responsibilities:Provide timely and professional customer service via phone and...

  • Customer Service Representative

    2 months ago

    St Petersburg, United States 24 Seven Talent Full time

    Customer Service Representative -Contract length: 5-6 months (with potential to extend!) -Location: St. Petersburg, FL -Shift/Hours: Monday-Friday, 11:50am-8:20pm (hours during training period are from 8:45am-5:15pm) -Max pay rate: $20/hr *Spanish fluency is required* Our client, a large retail brand, is seeking Customer Service Representatives to join...

  • Customer Service Representative

    2 months ago

    St Petersburg, United States 24 Seven Talent Full time

    Customer Service Representative-Contract length: 5-6 months (with potential to extend!)-Location: St. Petersburg, FL-Shift/Hours: Monday-Friday, 11:50am-8:20pm (hours during training period are from 8:45am-5:15pm)-Max pay rate: $20/hr*Spanish fluency is required*Our client, a large retail brand, is seeking Customer Service Representatives to join their team...

  • Customer Service Representative

    6 months ago

    Petersburg, United States Virginia Linen Service Inc Full time

    JOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is...

  • Customer Service Representative

    5 months ago

    Petersburg, United States Virginia Linen Service Inc Full time

    JOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who...

  • Stand-Up Forklift Operator

    4 weeks ago

    Petersburg, United States CJ Logistics America Full time

    Are you passionate about Warehouse Operations? Are you looking for an opportunity to make an impact in a global company? We need people like you to help us be the best in the business and we're excited to have you join us in this significant role to ensure we continue to build a diverse and engaged workforce! Come be part of something special at...

  • Customer Service Representative

    1 month ago

    St Petersburg, United States Circle K Full time

    Circle K - 12001 Gulf Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative

    2 days ago

    St Petersburg, United States Circle K Full time

    Circle K - 1598 54 Ave N [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative

    5 months ago

    Petersburg, United States U-Haul Full time

    Location: 5456 Main St, East Petersburg, Pennsylvania 17520 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 week ago

    Petersburg, United States U-Haul Full time

    Location: 2540 S Crater Rd, Petersburg, Virginia 23805 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 month ago

    St Petersburg, United States Aaron's Full time

    **Customer Service Representative**At Aaron's, we're looking for a Customer Service Representative to join our sales team. As a Sales Associate, you'll be the face of our company, providing exceptional customer service and helping customers find the perfect products for their needs.**Key Responsibilities:**Assist customers with finding products and answering...

  • Manufacturing Tech I

    3 months ago

    Petersburg, United States Civica Rx Full time

    About Civica Civica is a 501(c)(4) social welfare organization established in 2018 by health systems and philanthropies to reduce chronic generic drug shortages and related high prices in the United States. Civica is led by an experienced team of healthcare and pharmaceutical industry leaders. Today, more than 55 health systems have joined Civica. They...

  • Manufacturing Tech II

    3 months ago

    Petersburg, United States Civica Rx Full time

    About Civica Civica is a 501(c)(4) social welfare organization established in 2018 by health systems and philanthropies to reduce chronic generic drug shortages and related high prices in the United States. Civica is led by an experienced team of healthcare and pharmaceutical industry leaders. Today, more than 55 health systems have joined Civica. They...

  • Customer Service Representative

    1 month ago

    St Petersburg, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...

  • Customer Service Representative

    6 months ago

    St Petersburg, United States U-Haul Full time

    Location: 4020 66th St N, Saint Petersburg, Florida 33709 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Bi-lingual customer service representative

    1 week ago

    St Petersburg, United States Randstad Full time

    Are you an experienced call center customer service representative seeking a new exciting opportunity? We are working with a Fortune 500 company to support growing operations in their customer service department. We're looking for motivated, customer service professionals who are fluent in Spanish with at least 1 year of prior experience in customer service...

  • Retail Customer Service Representative

    1 month ago

    St. Petersburg, United States EZCORP Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at EZCORP. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales and loans, and performing opening and closing store duties.Key...