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Full Time Customer Service Representative

4 months ago

Columbus, United States Event Horizon Dynamics Full time

Are you ready to launch your career in customer service and make a meaningful impact? We're looking for enthusiastic individuals to join our team as Entry-Level Customer Service Representatives. In this role, you'll be a key part of our team, directly engaging with customers on behalf of our clients to deliver exceptional service.

We're a dynamic marketing firm committed to achieving outstanding results for our clients. Our representatives play a crucial role in building customer relationships and effectively promoting our clients' brands.

Responsibilities:

  • Communicate directly with customers to convey the benefits and values of our clients' brands.
  • Memorize client information to deliver compelling messages about the brand.
  • Cultivate relationships with potential customers to encourage repeat business and build brand loyalty.
  • Participate in group meetings to learn and implement best practices for representing clients effectively.
  • Address customer concerns promptly and provide satisfactory resolutions.
  • Assist in tracking brand exposure and sales data to evaluate campaign effectiveness.
  • Maintain professional communication with all levels of management, customers, and clients.
  • Demonstrate enthusiasm for participating in the event process from planning to execution.
  • Engage and motivate team members to achieve optimal results.
Qualifications:
  • Previous experience in customer service or sales is beneficial, but not required.
  • Excellent communication skills, both verbal and written, are essential.
  • Full training is provided for this entry-level role.

If you're passionate about customer service and eager to kick-start your career, apply now to join our team

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