Retail Customer Service Associate

4 weeks ago

Bonner, United States FedEx Office Full time

Job Description POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America s Military Veterans and individuals with disabilities are strongly encouraged to apply. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email . FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.

  • Vision Associate>

    3 months ago

    Bonner Springs, United States Walmart Full time

    Walmart - 12801 Kansas Ave - [Customer Service / Retail Associate / Team Member / from $14 to $26-hr] - As a Vision Associate at Walmart, you'll: Provide great customer service; help customers see better by helping them choose the perfect set of glasses; Answer customer questions; Assist customers with special orders; Maintain and secure inventory; Assist...

  • Retail Sales Associate

    2 days ago

    Bonner Springs, Kansas, United States The Salvation Army Central Territory Full time

    Job DescriptionKey Responsibilities:The Sales Associate will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and meeting sales goals. The ideal candidate will be able to work in a fast-paced environment, be a team player, and have excellent communication skills.Requirements:High School Diploma or...

  • Donation Attendant

    21 hours ago

    Bonner Springs, Kansas, United States The Salvation Army USA Central Territory Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Donation Attendant to join our team at The Salvation Army USA Central Territory. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing donations, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Retail Sales Representative

    5 days ago

    Bonner Springs, Kansas, United States The Salvation Army Central Territory Full time

    Position Overview:The following outlines the essential qualifications, skills, and physical requirements for the role of Store Sales Associate.Minimum Qualifications:The criteria listed below represent the basic education, experience, certifications, skills, and/or abilities necessary for this position.Education:High School Diploma or currently...

  • Retail Sales Representative

    1 week ago

    Bonner Springs, Kansas, United States The Salvation Army Central Territory Full time

    Position Overview:The following outlines the essential qualifications and responsibilities for the role of Store Sales Associate.Minimum Qualifications:The criteria listed below represent the basic education, experience, certifications, skills, and/or abilities necessary for this position.Education:High School Diploma or currently pursuing equivalent...

  • Customer Service Specialist

    2 months ago

    Bonner Springs, United States Ferrellgas Full time

    Overview: Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are...

  • Store Sales Associate

    5 months ago

    Bonner Springs, United States The Salvation Army in the Midwest Full time

    Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, certifications, skills, and/or abilities required for this position. Education: High School Diploma or currently pursuing. Skills/ Abilitie Sales Associate, Sales, Associate, Store, Retail

  • Retail Sales Representative

    1 week ago

    Bonner Springs, Kansas, United States The Salvation Army Central Territory Full time

    Position Overview:The role outlined below represents the essential qualifications, experience, certifications, skills, and/or abilities required for this position.Educational Background:High School Diploma or currently pursuing equivalent education.Skills and Competencies: Proficient in speaking, writing, and understanding English to ensure effective...

  • Night Stock Associate

    5 days ago

    Bonner Springs, Kansas, United States Queen's Price Chopper Full time

    Queen's Price Chopper – Night Stocker Position We are seeking dedicated and reliable individuals to join our team as Overnight Stock Associates. In this role, you will play a vital part in ensuring our shelves are fully stocked and organized for our customers. Responsibilities Maintain a clean and organized backroom area by unloading shipments and...

  • Retail Sales Representative

    1 week ago

    Bonner Springs, Kansas, United States The Salvation Army Central Territory Full time

    Position OverviewEssential Qualifications:The criteria outlined below represent the fundamental education, experience, certifications, skills, and/or abilities necessary for this role.Education: High School Diploma or currently enrolled in a program.Skills and Competencies:- Proficient in speaking, writing, and comprehending English.- Basic computer...

  • Donation Attendant

    2 days ago

    Bonner Springs, Kansas, United States The Salvation Army Central Territory Full time

    Job DescriptionJob Summary: We are seeking a highly motivated and detail-oriented Donation Attendant to join our team at The Salvation Army Central Territory. As a Donation Attendant, you will play a critical role in ensuring the smooth operation of our store, providing excellent customer service, and supporting our mission to serve those in need.Key...

  • Customer Coordinator

    3 months ago

    Bonner Springs, United States Rinker Materials Full time

    Job DescriptionJob DescriptionWhy Join Our Team?Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As a Customer Coordinator, you will be responsible for preparing estimates and...

  • Cart & Janitorial Associate>

    2 months ago

    Bonner Springs, United States Walmart Full time

    Walmart - 12801 Kansas Ave - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...

  • Cart & Janitorial Associate>

    3 months ago

    Bonner Springs, United States Walmart Full time

    Walmart - 12801 Kansas Ave - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...

  • Customer Service Representative

    3 months ago

    Bonner Springs, United States Garrett Good - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewDo you thrive in dynamic, customer-focused environments? Are you passionate about engaging with people and helping them secure their financial futures? If so, joining our team as a State Farm independent contractor agent could be your perfect career move! As part of our team, you'll exclusively market State...

  • Front Desk Representative

    5 days ago

    Bonner, United States The Resort at Paws Up Full time

    Job SummaryThe Resort at Paws Up is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest experiences through anticipatory service, communication, and exemplary customer service.Key ResponsibilitiesCheck guests in and out through resort systems, ensuring...

  • Post Office Worker

    3 weeks ago

    Bonner Springs, United States United States Postal Service Full time

    If you are searching for an engaging and thrilling job in the mailing sector, Mail Handler Assistant at USPS might be just what you need. That is to say, we currently have employment opportunities throughout the country in the largest agency of the government which employs almost 1 million people. In fact, USPS provides excellent training for all new...

  • Front Desk Representative

    5 days ago

    Bonner, United States The Resort at Paws Up Full time

    Job SummaryThe Resort at Paws Up is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest experiences through anticipatory service, communication, and exemplary customer service.Key ResponsibilitiesCheck guests in and out through resort systems, ensuring...

  • Regional Manager

    2 weeks ago

    Bonner Springs, Kansas, United States Pizza hut Full time

    Position Overview:As a Regional Manager, your primary responsibility will be to foster a sense of community among your team members through positivity, collaboration, and commitment. If you possess a wealth of experience in the food service or retail sector, consider joining our team at Pizza Hut. You are a born leader, passionate about assembling a...

  • Store Sales Associate

    2 months ago

    Bonner Springs, United States The Salvation Army Central Territory Full time

    Job DescriptionMinimum Qualifications:The requirements listed below are representative of the minimal education, experience, certifications,skills, and/or abilities required for this position.Education: High School Diploma or currently pursuing.Skills/Abilities: - Ability to speak, write and understand English in a manner sufficient for...