Customer Service Representative
3 weeks ago
Company Overview: Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Visit solera.com. Industry: Tech Website: www.solera.com Location: 100 Marshall Court Paducah, KY, 42001 Job Description: The Role LYNX Services division works in partnership with the world’s largest insurance companies to provide claims services using live Agents and digital assistants to help consumers with home and auto insurance policies. We are looking for exceptional and compassionate Service Representatives who want to make a difference, not just go to work. At LYNX, you will take ownership for each interaction while educating and counseling customers on what to expect when filing a claim. We’ve got you covered on the training - which will provide you with a solid base of insurance claims knowledge, so you’ll feel confident serving our customers while also preparing you for a career in the Insurance industry. So, if you're the kind of person who opens the door for everyone, has a willingness to learn and grow in a professional environment, you will be a welcome addition to the team What You’ll Do: Use a customer-focused, needs-based review process to educate customers about their claim. Provide prompt, accurate, and friendly customer service, ensuring that customers feel supported and valued. Engage in active listening with callers, confirm or clarify information and manage the call according to training. Accurately enter customer and claim information into the system database. Maintain a strong work ethic with a total commitment to success each and every day. What You’ll Bring: Prior experience with telephone-based customer service is preferred. Excellent written and verbal communication skills. Ability to speak clearly, while being friendly and courteous. Strong listening skills – attentive to the details, ask clarifying questions and help problem solve. Proficiency with computers and strong typing skills. Ability to ask probing questions and solve problems. Experience with CRM software is an advantage. Adaptability and accountability. Remain calm under pressure and can think and react quickly, especially in times of distress for customers. Effectively communicate ideas verbally and in writing. Think quickly on your feet during phone conversations with the customer. Manage difficult or emotional customers in a calm, polite and professional manner. Respond to constructive feedback in a positive and professional manner. Quickly learn and apply new skills. Multi-task and prioritize tasks. Work in a fast-paced environment. Work effectively as part of a team. Work extended/flexible hours, including weekends, holidays, and evenings, as necessary to meet your customers’ needs. Sit for multiple hours at a time and to work multiple hours a day at a computer keyboard. Remain alert and focused during the work day. Skills/Keywords: customer service, call center, multitask Compensation: $13.50 per hour To Apply for this position: Requirements: One year customer service experience required. High School diploma or equivalent. Pass a background screen. Pass a drug screen. It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. EQUAL OPPORTUNITY EMPLOYER #J-18808-Ljbffr
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Customer Service Representative
3 weeks ago
Paducah, United States U-Haul Full timeLocation: 2170 Irvin Cobb Dr, Paducah, Kentucky 42003 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
3 months ago
Paducah, United States U-Haul Full timeLocation: 2170 Irvin Cobb Dr, Paducah, Kentucky 42003 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Alterations Customer Service Representative
2 months ago
Paducah, United States David's Bridal Full time**Alterations Customer Service Representative** NOW HIRING Location KY - Paducah Area Store Hourly Careers Category Retail - Alterations Share this role: **Alterations Customer service representative** **What if** At Davids Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress...
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Customer Service Representative
4 months ago
Paducah, United States Solera Holdings Full timeCall Center Support - Voice (BPO): Responds to in-bound, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billi Customer Service Representative, Customer Service, Representative, Technology, Retail, Support
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Customer Service Representative
3 months ago
Paducah, United States Solera Holdings Full timeLYNX Services division works in partnership with the worlds largest insurance companies to provide claims services using live Agents and digital assistants to help consumers with home and auto insurance policies. We are looking for exceptional and c Customer Service, Customer Service Representative, Representative, Technology, Retail, Insurance
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Customer Service Representative
2 weeks ago
Paducah, United States Community Choice Financial Family of Brands Full timeOverview: As a Customer Service Representative, you’ll build connections and offer a wide range of products and services to our diverse customer base. Our customers are on the go and put their trust in us to provide quick and reliable financial solutions. Your precise cash handling, attention to detail, and ability to engage professionally with customers...
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Insurance Customer Service Representative
3 months ago
Paducah, United States Insurance Partners of Kentucky Full timeJob DescriptionJob DescriptionInsurance Partners of Kentucky has over 40 years of experience in the insurance industry under the leadership of Steve, our seasoned professional. Founded in 1999, our agency has grown from a single office to a robust network of locations, representing approximately 10 different insurance companies. We prioritize individualized...
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Customer Service Representative
3 months ago
Paducah, United States Domino's Pizza LLC Full timeDescription You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with...
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Financial Services Representative
1 day ago
Paducah, Kentucky, United States Kent Bohanon - State Farm Agent Full timeJob OpportunityWe are seeking a highly motivated and goal-oriented individual to join our team as a Financial Services Representative. As a key member of our team, you will play a crucial role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.ResponsibilitiesDevelop and implement sales...
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Member Service Representative
1 month ago
Paducah, United States Mammoth Holdings LLC Full timeJob DescriptionJob DescriptionDescription:At Mammoth Holdings, business is BOOMING! And we’re looking to add a few key players to our winning team. Our goal is to help you learn and become the Best version of yourself!Mammoth Holdings is in search of friendly and motivated team members to fill the position of Member Services Representative.As a Member...
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Paducah, Kentucky, United States TempsPlus of Paducah Full timeJob Summary:TempsPlus of Paducah is seeking a skilled Switch Board Operator to provide exceptional customer service and communication support. As a key member of our team, you will be responsible for handling incoming and outgoing calls, transferring calls to the correct department, and paging emergency codes/alerts in a clear and efficient manner.Key...
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Member Services Representative
3 months ago
Paducah, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all...
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Patient Service Representative
6 days ago
Paducah, Kentucky, United States Mercy Health Full timeAbout the Role:The Patient Service Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referrals, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently.Key...
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Patient Service Representative
3 months ago
Paducah, United States Mercy Health Full timeThank you for considering a career at Mercy Health JOB SUMMARY: The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records...
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Paducah, United States Bon Secours Mercy Health Full timeAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.**Patient Services Representative- PRN** **–** **_Mercy Health Physicians - Mercy Behavioral Health Clinic_****_About Us_**As a faith-based...
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Patient Service Representative
4 weeks ago
Paducah, United States Bon Secours Mercy Health Full timeAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.This is a PRN position - so hours are AS NEEDED and not guaranteed**JOB SUMMARY:**The Patient Services Representative will serve as the main...
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Paducah, United States Bon Secours Mercy Health Full timeAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **Patient Services Representative- PRN** **** **_Mercy Health Physicians - Mercy Behavioral Health Clinic_** **_About Us_** As a faith-based...
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Patient Service Representative
4 weeks ago
Paducah, United States Bon Secours Mercy Health Full timeAt Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. This is a PRN position - so hours are AS NEEDED and not guaranteed **JOB SUMMARY:** The Patient Services Representative will serve as the...
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Inside Sales Representative
5 months ago
Paducah, United States Jordan Insurance & Investments Inc. Full timeJob DescriptionJob DescriptionJoin Jordan Insurance & Investments Inc., a leading insurance and investments company located in Paducah, Kentucky. We are currently seeking a motivated and enthusiastic Inside Sales Representative to join our team. In this role, you will be responsible for driving sales growth by promoting our insurance and investment products...
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Shift Manager
3 months ago
Paducah, United States Taco John's - Paxton Keiser Enterprises Full timeJob DescriptionJob DescriptionTaco John's of Paducah, KY - 5266 U.S. 60 is immediately hiring Full- Time Shift Managers.We are seeking individuals who are self motivated, positive, and willing to grow. Qualified candidates must love customers service and want to be in a fast pace environment. Apply today! Come join our amazing quick-service restaurant...
