We have other current jobs related to this field that you can find below
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Medical Customer Service Representative
2 months ago
Gaithersburg, United States Meduit Full timeWHO WE ARE:Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation's leading RCM solutions companies, we partner with hospital and physician practices...
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Medical Customer Service Representative
4 days ago
Gaithersburg, United States Meduit Full timeWHO WE ARE: Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation’s leading RCM solutions companies, we partner with hospital and physician...
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Medical Customer Service Representative
4 days ago
Gaithersburg, United States Meduit Full timeWHO WE ARE: Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nations leading RCM solutions companies, we partner with hospital and physician practices...
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Customer Service Representative
3 days ago
Gaithersburg, United States U-Haul Full timeLocation: 8501 Snouffer School Rd, Gaithersburg, Maryland 20879 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...
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Customer Service Representative
3 months ago
Gaithersburg, United States U-Haul Full timeLocation: 8501 Snouffer School Rd, Gaithersburg, Maryland 20879 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...
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Customer Service Representative
2 months ago
Gaithersburg, United States U-Haul Full timeLocation: 8501 Snouffer School Rd, Gaithersburg, Maryland 20879 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
1 month ago
Gaithersburg, United States Arata Expositions Full timeJob Type Full-time Description We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Draft correspondences and other formal documents Plan and schedule events Assist onsite at Tradeshows and Conferences Answer inbound telephone calls...
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Customer Service Representative
3 months ago
Gaithersburg, United States Arata Expositions Full timeJob DescriptionJob DescriptionDescription:We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success.Responsibilities:Draft correspondences and other formal documentsPlan and schedule eventsAssist onsite at Tradeshows and ConferencesAnswer inbound telephone...
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Customer Service Representative
3 days ago
Gaithersburg, United States Aleron Full timeDescription Are you a Customer Service Representative who islookingto join one of the top companies within the Manufacturing Industry? Are you looking to further your career and grow? Do you have experience in the corporate environment? If you answered yes to those three questions, then apply today! Acara Solutions is seeking highly qualified candidates to...
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Customer Service Representative
3 days ago
Gaithersburg, United States Aleron Full timeDescription Are you a Customer Service Representative who islookingto join one of the top companies within the Manufacturing Industry? Are you looking to further your career and grow? Do you have experience in the corporate environment? If you answered yes to those three questions, then apply today! Acara Solutions is seeking highly qualified...
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Bilingual (French) Customer Service Representative
3 months ago
Gaithersburg, United States Staff My Agency Full timeChristian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a full-time bilingual (French/English) Customer Service Representative. We are looking talented, caring, professional to join our team. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required as...
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Bilingual (French) Customer Service Representative
4 months ago
Gaithersburg, United States Christian Durand - State Farm Agency Full timeJob DescriptionJob Description Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a full-time bilingual (French/English) Customer Service Representative. We are looking talented, caring, professional to join our team. This is a position focused on Customer Service for a well-established State Farm Agent.Insurance...
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Gaithersburg, United States Christian Durand - State Farm Agency Full timeJob DescriptionJob Description Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a full-time bilingual (French/English) Customer Service Representative. We are looking talented, caring, professional to join our team. This is a position focused on Customer Service for a well-established State Farm Agent.Insurance...
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Customer Service Sales Representative
6 days ago
Gaithersburg, Maryland, United States Scenthound Full timeBenefits of Joining Our Team: Performance-based bonuses Employee discounts Flexible working hours Opportunities for career growth Comprehensive training & development programs At Scenthound, we are dedicated to delivering hygiene and wellness services for our beloved pets. Our belief is that a healthy pet leads to a happy pet, and our mission is to ensure...
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Customer Service Sales Representative
6 days ago
Gaithersburg, Maryland, United States Scenthound DMV Full timeJob OverviewBenefits:Performance-based bonusesDiscounts for employeesFlexible working hoursOpportunities for career progressionComprehensive training and developmentAt Scenthound DMV, we are dedicated to delivering hygiene and wellness solutions for our beloved pets. Our belief is that a healthy pet leads to a happy pet, and our goal is to ensure that every...
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Bi-Lingual Customer Service Representative
3 months ago
Gaithersburg, United States ABSS SOLUTIONS INC Full timeJob DescriptionJob DescriptionASI is recruiting for a Bilingual Customer Service Representative (CSR) will be responsible for Customer Service, Data Entry, and backup cashiering in Burtonsville, Maryland.Job Description: The CSR will report directly to supervisor in support of speed & red-light camera system violation processing. The data entry clerk will be...
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Customer Service Representative
3 months ago
Gaithersburg, United States Fitzgerald Auto Malls Full timeJob DescriptionJob DescriptionDescription:Hiring Immediately, Customer Service Representative for our Service DepartmentWe are seeking BDC Representatives to add to our growing service department. Our sales are on the rise and we need energetic people that love customer service to help us keep up with increased traffic. REQUIREMENTSPrevious automotive...
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Gaithersburg, United States fitzautojobs.com Full time**Hiring Immediately, Customer Service Representative for our Service Department** We are seeking BDC Representatives to add to our growing service department. Our sales are on the rise and we need energetic people that love customer service to help us keep up with increased traffic. **REQUIREMENTS** Previous automotive experience is NOT REQUIRED for this...
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Customer Service Representative
2 days ago
Gaithersburg, United States Donna Taylor - State Farm Agent Full time $35,000 - $38,000Job DescriptionJob DescriptionROLE DESCRIPTION:Donna Taylor Insurance Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip...
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Bilingual Customer Service
1 month ago
Gaithersburg, United States Christian Durand - State Farm Agency Full timeJob DescriptionJob DescriptionChristian Durand - State Farm Agency, located in Gaithersburg, MD has am immediate openings for a full-time bilingual (Spanish/English) Customer Service Representative. We are looking talented, caring, professional to join our team. This position is focused on Customer Service for a well-established State Farm Agent.Insurance...
Customer Service Representative PC 735
1 month ago
Are you ready to start revolutionizing biomedical research? When you join Miltenyi Biotec, you join a family that is passionate about making a real impact - one breakthrough at a time. For over 30 years, we have played a pivotal role in the design, development, manufacture, and integration of products for sample preparation, cell separation, cell analysis, imaging, and cell culture needs. These developments have led to cutting-edge cell and gene therapies - transformative methods that mobilize the body's own cells and genetic blueprint to tackle diseases such as cancer and autoimmune conditions. Today, our more than 18,000 solutions play a vital role in paving the way for the medicine of tomorrow. Customer Service Representative Gaithersburg, MD Your Tasks: The Customer Service Representative is responsible for accurately processing customer orders and answering customer inquiries for an extensive product portfolio of research and clinical consumables, as well as research instruments and services. This position requires coordination with customers, product managers, sales, finance, service and supply chain functions, locally (US) and globally (HQ), to ensure successful and timely delivery of Miltenyi products, equipment and services. Your dedication and commitment to excellence will make a real difference in the lives of patients suffering from cancer and degenerative diseases. Essential Duties and Responsibilities: Communicate, correspond and interact with customers through a variety of traditional and digital channels. Process customer orders for an extensive product portfolio containing research and clinical consumables, as well as research instrument equipment and services through the full order cycle from receipt, to order entry into the ERP system through successful fulfilment, delivery and payment/invoicing. Manage and process transactions for medium complexity specialty order types and rotations as assigned (including inquiries, blanket contracts, time and material billing, scheduled orders, and quotes). Follow specific standard operating procedures (SOPs) and work instructions while conducting all business related duties and transactions. Adheres to applicable ISO, PCI and regulatory compliance standards. Validate account information assigned aligns with the information on the customer PO; identifies account discrepancies and addresses those for corrective action with the Data Management function. Apply critical thinking and judgment when reviewing and assessing acceptability, accuracy and completeness of purchase orders. Identify, communicate and resolve discrepancies to ensure orders are submitted in compliance with established business policies. Perform research and apply strategies to identify / eliminate sources of discrepancy. Determine applicability of quotes, Discount Sales Agreements, and promotions. Request purchase order revisions or rejects acceptance of PO's when purchasing criteria or terminology on PO cannot be agreed to, or is not in compliance with established business policies, terms and conditions. Clearly communicates requirements, both verbally and in writing. Ensure order processing and fulfilment accuracy throughout the order to delivery / supply chain journey. Determine required changes and adjusts relevant key data fields within SAP based on a variety of factors, including business policies, system specifications & limitations, individual product classification, temperature requirements, fulfilling warehouse, and customers' ability to receive product. Responsible for all aspects of open orders management. Continuously reviews open product lines / orders for changes in inventory availability from a variety of sources and identifies the appropriate fulfilment path. Coordinate with customers, product managers, sales, finance, and supply chain functions, locally (US) and globally (HQ), to ensure on time shipment of material. Actively monitors customer delivery schedules for on-time release of delivery notes and expedites or escalates orders when necessary. Utilize various digital systems, tools and technologies required to enable execution and completion of everyday tasks. Ensures all supportive documentation is stored and documented systematically. Capture, communicate and escalate product and general customer complaints to create awareness within impacted functions and enable traceability within established QMS systems for issue resolution. Other duties as assigned. Requirements : High School Diploma required; Associate degree or higher level of education preferred; Minimum of 4 years of Customer Service experience; Minimum of 2 years of B2B Customer Service experience, preferably in the life sciences, medical device, or pharma industry; Minimum of 2 years Order Entry / Order Processing experience; or a combination of education and experience. Hybrid schedule - 50% onsite / 50% remote. Skills: Meticulous attention to detail required Excellent and effective professional communication skills required, verbally and in writing (English) Strong people skills; Interpersonal and relationship building skills Strong focus to foster a great customer experience MS Office Suite (Teams, Excel, Word, Outlook, PPT) - Intermediate Minimum typing speed at 40 wpm with an accuracy of 95% or higher Knowledge: Intermediate to advanced experience working with SAP ERP (SD) and CRM, or other large-scale ERP/CRM tools Experience with Sales & Service Cloud / Case Management platforms Experience with digital telephony tools (i.e. Cisco Finesse/Jabber) Abilities: Effective and professional communication skills, verbal and written Work effectively in ambiguous and/or stressful situations Ability to multi-task and switch between various channels, including telephone, email, other forms of communication Ability to handle a large volume of work with firm deadlines Effective time management, organization and problem-solving skills Ability to work independently and as part of a team Ability to operate within / navigate between a multitude of digital systems / sessions seamlessly Ability to remain calm, patient and courteous with customers at all times, including stressful situations Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must have ability to handle more than one task at a time and must work at a rapid pace while maintaining attention to detail. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is performed in an office environment with little to no exposure to extreme hot or cold temperatures.50% onsite / 50% remote. As a global team of over 3,000 diverse innovators, we are united by a shared vision to advance research and improve patient care worldwide. Our mission transcends mere scientific discovery; we are on a quest to unravel the complexities of biology and transform them into tangible solutions that propel research to unprecedented heights. Here, you will contribute to work that is breaking barriers, blending the wonders of biological discovery with the pursuit of well-being for all. Every day presents a chance to make a tangible impact and play a key role in accelerating the journey of research from the lab to the market. Join Miltenyi Biotec and immerse yourself in an environment where your efforts are significant, your contributions are valued, and your work truly matters. Miltenyi Biotec North America is an EO Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. Miltenyi Biotec, Inc. participates in E-Verify.
