ServiceNow Business Process Engineer
3 weeks ago
ServiceNow Business Process Engineer (must live in the mid-Atlantic region)
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
Experience:
- Partner with the ITSM Service Operations Teams and business entities
- Responsible for bridging the gap between business needs and technology solutions, ensuring that ServiceNow applications and business process align
- Gather/create data and/or process visualizations to more deeply understand key issues
- advanced knowledge of ITIL Incident, Problem, Change, Configuration, and Request Managment processes
- Deep understanding of the ServiceNow platform including ITSM, ITOM, PPM, and other related modules
- Agile Methodologies
- 5+ years of experience with large scale ITSM systems in an enterprise environment
- 3+ years working with the ServiceNow platform
Education:
- Masters or Bachelors degree
- IT certified - ServiceNow Administrator and other related certifications
- US Citizen or Green Card holder required
Contact:
Jack Kowalik
jack@roundtablehit.com
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