Assistant Manager

3 weeks ago

Chicago, United States Sofive Full time
About Sofive

Sofive, the home of 5-a-side soccer; a new kind of soccer center. We make "the beautiful game" more available than ever before for soccer and fitness enthusiasts by providing easy access to the highest quality, 5-a-side, all-season soccer centers.

We are a growing startup that is developing state-of-the-art soccer centers - modern sport complexes with small-sided soccer fields. We have 22 sites to date, with many more in the pipeline.

Integrity is the backbone of our organization. We value reliability and professionalism in our partnerships with businesses and team members. And of course, we are passionate about soccer

Resonate with this? Then let's connect. Learn more here and on our website. Find open positions and come grow with a technology empowered, community minded organization that is passionate and knowledgeable about the soccer industry. Sofive is soccer. Non-stop.

Job Title: Assistant Manager

Location: Sofive Chitown

Company Overview:
Sofive is a rapidly growing startup developing soccer centers-modern sports complexes featuring small-sided soccer fields. With 22 locations to date and more in the pipeline, we are revolutionizing soccer experiences across the U.S.

Position Overview:
The Assistant Manager works alongside the General Manager to oversee food and beverage sales, and handle daily operations. This role requires a flexible schedule and a hands-on approach to ensure smooth operations and exceptional customer service.

Key Responsibilities:
  • Inventory management: ensuring accurate and timely weekly inventory, review of Actual vs Theoretical reports, COGS and items availability
  • Ordering: review pars, place orders weekly using software and receive orders as needed
  • Customer service: Overseeing day-to-day tasks to ensure customer satisfaction and providing excellent customer service
  • Scheduling: Ensure that the staff spending is within budget and review with GM to keep costs in line.
  • Conflict resolution: Resolving conflicts early to prevent them from escalating and damaging teamwork.
  • Maintaining safety standards: Regularly scanning the restaurant for hazards and fixing them to ensure the safety of staff and diners
  • Ensuring compliance with regulations: Conducting regular health and safety inspections to ensure compliance with local and national standards.
  • Assist in the hiring, training, and supervision of staff.
  • Ensuring customer satisfaction: Training staff to provide friendly, attentive, and efficient service
  • Support the General Manager in daily management and operational oversight of the center.
  • Undertake additional tasks as needed, aligned with the role's responsibilities.
  • Events: Work with General manager to source and organize new events.
  • This position will require evening closing shifts on weekdays and weekends.
Qualifications:
  • Food Manager certification (Chicago certification)
  • Alcohol serving certification
  • Strong knowledge of the local market
  • Proven leadership, relationship management, and communication skills
  • Spanish language skills are highly valued
  • Strong organizational skills with a focus on customer service
Compensation and Benefits:
  • Competitive base salary
  • Bonus opportunities
  • Comprehensive benefits package, including medical coverage

Job Type: Full-time

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