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Manager, Risk Management

2 months ago

Stamford, United States Stamford Health Full time
Job Description

Stamford Health is looking for a Manager, Risk Management to join their Team

As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer:

•Competitive salary
•Comprehensive, low-cost health insurance plans available day one
•Wellness programs
•Paid Time Off accruals
•Tax deferred annuity and (403b) pension plan
•Tuition reimbursement
•Free on-site parking

The Manager, Risk Management, will assist the Vice President (VP) and Director in all phases of Risk Management including supervision of Risk Associates, litigation and claims evaluation, medical record review, preparation of summary reports and participation in Root Cause Analysis Teams related to actual or potential sentinel events. The incumbent will also participate in Quality Improvement Committees.

Responsibilities

  • Assist Director in managing day-to-day operations of the department.
  • Establish and maintain positive relationships with patients, visitors, physicians and other employees. Interact professionally, courteously, and appropriately with patients, visitors and other employees. Behave in a manner consistent with maintaining and furthering a positive public perception of the Stamford Health and its employees.
  • Contribute to and participate in the Performance Improvement and Quality Improvement activities of the assigned department. Contribution and participation include data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of the Stamford Hospital (a) Safety and Security Policies, (b) Risk Management: Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service.
  • Provide written critical analysis of cases and recommend policy or procedural changes as warranted.
  • Follow up on risk reduction strategies and corrective action plans in response to sentinel events or quality of care issues.
  • Interface with other departments to address patient care issues or complaints promptly and effectively.
  • Develop and maintain programs for tracking and trending significant and/or reportable occurrences and professional practice concerns.
  • Coordinate or participate in performance improvement committees as necessary.
Qualifications
  • License in a healthcare field required. RN preferred.
  • Bachelor's Degree in nursing or other healthcare-related field from an accredited college is required, with a Master's Degree preferred.
  • A minimum of 5 years healthcare experience is required.
  • 3 to 5 years of relevant risk or experience is preferred.
  • 3-5 years supervisory experience preferred.
  • Ability to maintain multiple data bases required.
  • Mastery of quality improvement methods and data analysis is required.
  • Ability to develop and produce regular and ad hoc department reports utilizing various risk, insurance and regulatory databases.
  • Excellent written, oral and communication skills are essential.
  • Demonstrated organizational skills are essential.
  • Experience in developing and conducting educational programs.
  • High level of competency with computer software including MS Word, Excel and PowerPoint is required.