Guest Service Coach
4 weeks ago
Job Summary
Under the supervision of the Operations Training Specialist, Guest Service Coaches will conduct observations and provide feedback within the guidelines of the Boardwalk's Great Guest Service Program to frontline operations staff and departments.
Unique Job Requirements
Enthusiastic and organized individual, who sets the positive tone of premier Guest Service. Enjoys the ability to observe and coach seasonal staff in great Guest Service behaviors. Able to work flexible hours, including nights and weekends. Must possess an elevated understanding of quality Guest service.?
Job Tasks
- Conduct prescribed observations for seasonal staff and departments
- Record data accurately
- Communicate well with departments when relaying information about employee observations
- Create and facilitate fun exercises to help employees have high energy, positive interactions with Guests and each other
- Partner with Boardwalk departments as needed
- Provide ongoing coaching to employees
- Live and model the 4 Simple Things by consistently being energetic and highly interactive with Guests and coworkers - even when you are not observing
- Maintain/display a high degree of enthusiasm in the park when needed, smile, and maintain a positive outlook
- Attend meetings and events to support our Guest service program
Relationships (Internal)
All levels of Santa Cruz Seaside Company employees
Relationships (External)
N/A
-
Guest Service Coach
4 weeks ago
Santa Cruz, United States Santa Cruz Seaside Full timeJob Summary Under the supervision of the Operations Training Specialist, Guest Service Coaches will conduct observations and provide feedback within the guidelines of the Boardwalk's Great Guest Service Program to frontline operations staff and departments. Unique Job Requirements Enthusiastic and organized individual, who sets the positive tone of...
-
Guest Service Coach
1 day ago
Santa Cruz, United States Santa Cruz Beach Boardwalk Full timeJob Summary Under the supervision of the Operations Training Specialist, Guest Service Coaches will conduct observations and provide feedback within the guidelines of the Boardwalk's Great Guest Service Program to frontline operations staff and departments. Unique Job Requirements Enthusiastic and organized individual, who sets the positive tone of...
-
Guest Service Concierge
2 weeks ago
Santa Cruz, United States Radiate Hospitality, LLC Full timeWho We Are...Since 1973, Radiate Hospitality (formerly known as BPR Hotels) has developed and managed unique hotels that were designed to create lasting memories. We strive to bring real passion and creativity into every project. As a family owned company, our team and hotels are a reflection of our core values: To be scrappy and hardworking, to be authentic...
-
Guest Service Concierge
3 weeks ago
Santa Cruz, United States Radiate Hospitality, LLC Full timeJob DescriptionJob DescriptionWho We Are...Since 1973, Radiate Hospitality (formerly known as BPR Hotels) has developed and managed unique hotels that were designed to create lasting memories. We strive to bring real passion and creativity into every project. As a family owned company, our team and hotels are a reflection of our core values: To be scrappy...
-
Guest Service Concierge
13 hours ago
Santa Cruz, United States Radiate Hospitality, LLC Full timeJob DescriptionJob DescriptionWho We Are...Since 1973, Radiate Hospitality (formerly known as BPR Hotels) has developed and managed unique hotels that were designed to create lasting memories. We strive to bring real passion and creativity into every project. As a family owned company, our team and hotels are a reflection of our core values: To be scrappy...
-
Guest Service Team Member
1 week ago
Santa Cruz, United States Hyatt Place Santa Cruz Full timeThe Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality field!At Hyatt Place, our purpose is to care for people so they can be their best - where we engage with others as unique individuals so we can design and deliver personal experiences.Our Guest Service Team Membersgreet our guests upon...
-
Guest Service Team Member
1 week ago
Santa Cruz, California, United States Hyatt Place Santa Cruz Full timeThe Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality fieldAt Hyatt Place, our purpose is to care for people so they can be their best - where we engage with others as unique individuals so we can design and deliver personal experiences.Our Guest Service Team Membersgreet our guests upon...
-
Guest Service Team Member
16 hours ago
Santa Cruz, California, United States Hyatt Place Santa Cruz Full timeThe Hyatt Place Santa Cruz is looking to fill key staff positions with potential to grow and progress in the hospitality fieldAt Hyatt Place, our purpose is to care for people so they can be their best - where we engage with others as unique individuals so we can design and deliver personal experiences.Our Guest Service Team Membersgreet our guests upon...
-
Front Office
2 weeks ago
Santa Cruz, United States Radiate Hospitality, LLC Full timeWho We Are...Since 1973, Radiate Hospitality (formerly known as BPR Hotels) has developed and managed unique hotels that were designed to create lasting memories. We strive to bring real passion and creativity into every project. As a family owned company, our team and hotels are a reflection of our core values: To be scrappy and hardworking, to be authentic...
-
Guest Services Assistant
1 week ago
Santa Cruz, United States Santa Cruz Beach Boardwalk Full timeGuest Services Assistant Needed for the Boardwalk Bowl! Schedule Requirements: Friday, Saturday, and Sunday nights 4:30 pm to 1:00am Age Requirement: 18+ JOB SUMMARY: Under supervision, provides ongoing cleaning and janitorial services to the Boardwalk Bowl Center. Meets guests customer service needs explaining procedures, clearing balls, fixing bumpers,...
-
Guest Services Assistant
1 day ago
Santa Cruz, United States Santa Cruz Seaside Full timeGuest Services Assistant Needed for the Boardwalk Bowl! Schedule Requirements: Friday, Saturday, and Sunday nights 4:30 pm to 1:00am Age Requirement: 18+ JOB SUMMARY: Under supervision, provides ongoing cleaning and janitorial services to the Boardwalk Bowl Center. Meets guests customer service needs explaining procedures, clearing balls, fixing bumpers,...
-
Sales and Service Manager
7 days ago
Santa Cruz, United States 24 Hour Fitness Full timeFULL-TIME Full-time LOCATION 1261 Soquel Avenue Santa Cruz CA 95062 Sales & Service Manager Who we are: At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are...
-
Guest Experience Supervisor
1 week ago
Santa Cruz, United States 1440 Multiversity Full timeGuest Experience Supervisor (Hospitality) Excellent communication skills with an emphasis on active listening Solid ability to learn and use new computer programs Ability to problem solve and collaborate with others to find a solution Must be able to follow safety and emergency protocols Attention to detail and ability to handle multiple tasks Willingness to...
-
Sales and Service Manager
1 week ago
Santa Cruz, United States 24 Hour Fitness Full time**FULL-TIME** Full-time **LOCATION** 1261 Soquel Avenue Santa Cruz CA 95062 Sales & Service Manager Who we are: At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are...
-
Marketing Coordinator
4 weeks ago
Santa Cruz, United States Bellows Plumbing, Heating, Cooling & Electrical Full timeWe are looking for a highly motivated individual to lead our Lead Generator Staff in multiple warehouses in the Bay Area . The position will coach, schedule, train, staff, and lead generate at across all our North and South Bay Costco and Home Depot locations. Services covered in each warehouse are HVAC, Generators, and Water Treatment. This is a full time...
-
Marketing Coordinator
3 weeks ago
Santa Cruz, United States Bellows Plumbing, Heating, Cooling & Electrical Full timeWe are looking for a highly motivated individual to lead our Lead Generator Staff in multiple warehouses in the Bay Area . The position will coach, schedule, train, staff, and lead generate at across all our North and South Bay Costco and Home Depot locations. Services covered in each warehouse are HVAC, Generators, and Water Treatment. This is a full time...
-
Marketing Coordinator
12 hours ago
Santa Cruz, United States Bellows Plumbing, Heating, Cooling & Electrical Full timeWe are looking for a highly motivated individual to lead our Lead Generator Staff in multiple warehouses in the Bay Area . The position will coach, schedule, train, staff, and lead generate at across all our North and South Bay Costco and Home Depot locations. Services covered in each warehouse are HVAC, Generators, and Water Treatment. This is a full time...
-
Sales Associate- State Street
2 days ago
Santa Barbara, United States Coach Full timeCoach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the...
-
Sales Ii
1 month ago
Santa Monica, United States Coach Full timeCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...
-
Boardwalk Guest Services
1 week ago
Santa Cruz, United States Stany Full timeThe Santa Cruz Beach Boardwalk, voted the Worlds Best Seaside Amusement Park in 2007, has been operating since 1915 and features both modern and classic thrill rides, restaurants, miniature golf, video game arcades, and family bowling, all located on a mile of sandy beach. Santa Cruz is situated about 32 mi (51 km) south of San Jose and 75 mi (120 km) south...