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Multi Unit Manager/District Manager

2 months ago

Hinsdale, United States Dunkin' Full time

Dunkin'

Multi Unit Manager/District Manager

Hinsdale ,

New Hampshire

Apply Now

A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards. Responsibilities Include: • Able to perform all duties of restaurant team members and restaurant managers • Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards • Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability • Understand local marketing area and competitor trends • Establish sales and service goals with franchise owners and restaurant managers • Provides great guest service and resolves issues • Lead team meetings • Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives • Ensure that restaurants correctly execute new products and processes in a marketing window • Develop business plans for their portfolio and develop action plans with franchise owners. • Drive a clear vision and clearly communicates to the team • Engages with Dunkin’ Brands Field Operations team as appropriate Management Responsibilities Include: • Recruit, hire, onboard and develop restaurant managers • Plan, monitor, appraise and review restaurant employee performance • Manage and coordinate the Restaurant Management team to support their restaurant performance & execution • Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction Education/Experience: • Basic computer skills • Fluent in spoken and written English • Basic math and financial management • 3 years previous multi-unit or similar experience in retail, restaurant or hospitality • College degree preferred • Strong analytical skills and business acumen • Works well with others in a fun, fast-paced team environment • On time, demonstrates honesty and a positive attitude • Willingness to learn and embrace change • Ability to train and develop a team • Motivating others Physical Demands/Working Conditions: • Repetitive motion including bending, stooping and reaching • Wearing a headset (if applicable) • Working in a small space Company Introduction Exceptional franchisees with combined 50+ years of Dunkin’ Donuts experience and a high degree of technical competence in all aspects of the business. Over the course of our careers with DD/BR, we have consistently looked to expand upon our footprint through both acquisitions and new store development. Doing such we have built a proven track record of successful undertakings which has established Bapa Network as a leader in the field. As of 2017, Manish Patel, CEO of Bapa Network, is recognized by Dunkin’ Brands as a Certified Developer. With new store acquisitions and new builds, Manish Patel has been acknowledged by Dunkin’ Brands. Bapa Network’s successful track record is due to the ownership and managements belief of hard work and working together. Our strength is our family of everyone involved in Bapa Network, which includes not only owners but VP, Director of OPS, Multi-Unit Managers, Store Managers and Crew.

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