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Integration Specialist FIX/ITCH/OUCH

4 months ago

Chicago, United States The Cypress Group Full time

Job Title: Integration Specialist - Fixed Income

All potential applicants are encouraged to scroll through and read the complete job description before applying.

Location: Chicago

Job Summary:

As a key member of the Integration team, the Integration Specialist will be instrumental in supporting the deployment and development of our proprietary APIs and financial products on a global scale. This role involves extensive collaboration with external clients, vendors, and internal teams across sales and development to coordinate e-trading and straight-through processing (STP) integration projects. The candidate will be responsible for engaging with multiple lines of business and geographical regions. This position does not involve direct development but requires a comprehensive understanding of technical, business, and support aspects within the Fixed Income domain. Exceptional communication skills and the ability to manage first-class customer interactions are critical.

Duties and Responsibilities:

  • Provide technical support and development assistance to external investment banking clients and software vendors using the company's proprietary binary APIs & FIX for market data, order entry, and STP.
  • Collaborate with Sales on pre- and post-engagement processes for potential e-trading integration projects.
  • Liaise with the internal development team to enhance integration solutions based on client feedback and business requirements.
  • Facilitate the integration of external software vendors with our systems, or vice versa.
  • Coordinate the rollout of new APIs and enhancements to external clients.
  • Support Sales teams during client demos and calls, providing technical advice and participating in discussions regarding connectivity, functionality, and development efforts.
  • Test new releases and enhancements, demonstrating these to Sales teams, and coordinating rollout plans with clients and internal teams.
  • Manage and resolve client integration issues and provide third-level support for production-related API issues.
  • Document processes and train internal support teams.

Experience Required:

  • Minimum of 5 years in client-facing roles.
  • At least 5 years of experience with binary and FIX protocols.
  • Strong background in financial industry/capital markets, particularly in futures markets.
  • Experience with third-party trading software and connectivity vendors.
  • Proficiency in VeriFIX or similar software for testing and certification is preferred.
  • Development skills in Java or C++ are advantageous.
  • Familiarity with Linux/Unix environments.
  • Understanding of networking protocols, such as TCP/IP and UDP.

Skills:

  • Excellent organizational skills with the ability to prioritize tasks and take ownership of various responsibilities without compromising attention to detail.
  • Strong communication and interpersonal skills, capable of working independently and as part of a team, even under pressure.
  • Proactive, self-starter attitude with flexibility and adaptability in work.

Compensation:

The expected base salary for this position ranges from $120,000 to $170,000, depending on individual skills, experience, and qualifications. In addition to the base salary, this role offers a competitive benefits package and may be eligible for discretionary bonuses along with other short- and long-term incentives.