Operational Specialist
3 weeks ago
We are currently seeking three Salesforce Operations Assistants to join our team Ideal candidates will be located in or willing to relocate to Knoxville, TN; Kennesaw, GA; or Dayton, OH, as these are preferred locations for potential future in-office work.
Job Role Summary:
The Operations Specialist will engage primarily with our newly implemented corporate Salesforce system to oversee manual processes and data entry pertaining to transactions, pricing, and agreements for a SaaS business. The core responsibilities include:
- Preparing initial quotes for clients nearing annual renewal, ensuring accuracy in product listings and pricing.
- Handling renewals, creating and finalizing contracts, and managing both straightforward and complex transaction processes using Salesforce.
- Collaborating cross-functionally to uphold best practices and achieve daily operational goals.
- Creating and merging quotes, confirming order details, and checking payment terms with meticulous attention to detail and promptness.
Requirements:
- Minimum 1 year of experience with Salesforce CRM and Salesforce CPQ (Configure, Price, Quote).
- Ability to perform analytical tasks, such as researching contract terms and calculating discounts to meet target pricing.
- Proven mathematical acumen and a strong analytical mindset.
- Exceptional attention to detail, organizational skills, and time management capabilities.
- Excellent written and verbal communication skills.
- Strong work ethic, reliability, and the ability to work independently or as part of a team.
- Professional demeanor and a proactive approach to problem-solving.
by Jobble
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