Services Specialist

3 weeks ago


Knoxville, United States The Kendall Group Full time

Role Summary

:Reporting to the Networking & Services Manager, the Services Specialist is a key member of the Kendall Services team. The primary responsibility of the Services Specialist is business development for the manufacturing services portfolio that Kendall offers. The person in this role will work closely with the sales team to identify targets, prospect customers, develop a sales funnel, and close opportunities that ensure revenue growth of the Service Solutions delivered by Kendall and partnering manufacturers. The Services Specialist should also cross-functionally collaborate with their fellow technology peers in the Automation Group to develop or expand services around respective technology segments. Exciting work you will do: The essential duties and responsibilities of a Services Specialist will consist of, but are not limited to, the following: Develop and execute the business plan for manufacturing services Manage the sales funnel, ensuring that all opportunities are properly qualified and prioritized Discover and develop new business opportunities Work with Account Managers to collectively close opportunities Train inside and outside sales on the services portfolio Other duties and projects as assigned Competencies you possess: Service Excellence Results, Action Oriented Accountability and Responsibility Teamwork and collaboration Planning and organizing What you’ll need: Work Experience: 3 years’ experience in a sales or sales associated role Education: Bachelor’s degree or 3-5 years equivalent work experience Analytics/Computer Skills: Microsoft Office Suite, business acumen, including problem solving skills, critical thinking, analytical skills and profitability understanding Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, and continuously evolving environment Cross-functional skills: Able to build and nurture relationships with existing or new clients; highly motivated and able to work independently, as well as part of a team, and be comfortable working in a fast-paced, dynamic environment Communication Skills: Excellent written and verbal communication and interpersonal skills Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee must be able to stand, walk on uneven surfaces, climb stairs, operate a vehicle, and be comfortable in high or low temperature settings that are often present on a manufacturing floor. Physical Environment: Normal office environment, fabrication environment, exposure to moving equipment in manufacturing facilities Travel requirements: occasional Qualifications we prefer but don’t require: Work Experience: 5 years’ specifically selling services or selling solutions; business development experience in manufacturing or automation technology Analytics/Computer Skills: CRM experience, proposal drafting experience

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