Parts & Warranty Manager

2 weeks ago


Lisle, United States National Express LLC Full time

The Parts and Warranty Manager is responsible for the day-to-day management and hands-on maintenance of the warranty and recall efforts as well as the parts procurement catalog database maintenance. Parts and Warranty management includes managing the flow of parts data from suppliers through the internal parts catalog database to fast-track parts searching and purchasing by the maintenance facilities; preparing, recording, tracking, and submitting warranty repair claims completed by the maintenance facilities; and analyzing the subsequent data to help improve company spend and credit performance relating to parts and warranty.

#LI-AD1

Responsibilities:

Process warranty claims on a timely basis for all maintenance facilities.

Verify criteria required by OEM and understand each OEMs parts and warranty policies.

Prepare both parts and warranty analysis reports for management review.

Reconcile warranty receivables and track parts core credit performance for all maintenance facilities.

Follow up on payment analysis reports for management review.

Track and communicate part return requests on claims and notify the appropriate locations.

Track and manage OEM campaigns and recalls that apply to company fleet.

Maintain parts catalog data to include parts cross references, pricing and purchasing contracts, and inventory transactional data.

Communicate with and advise Area Parts and Warranty Administrators regularly to drive parts and warranty policy and procedural compliance within each area across North America.

Organize scheduled inventory reconciliation events and necessary audits across North America to maintain inventory accuracy and integrity.

Other duties as assigned.

Qualifications

Qualifications:

Bachelors Degree or equivalent

Four or more years of experience in parts and/or warranty role.

Significant Bus, Automotive, or truck technical repair experience a plus; mechanical background preferred.

Strong understanding of and experience with OEM vehicle warranty programs, technical bulletins, factory recalls/campaigns, and claims processes.

Intermediate to Advanced knowledge of MS Office Suite Software (Word, Outlook, Excel, Access). Oracle or Maximo systems experience a plus.

ASE Parts Specialist Certification a plus

Solid judgment, problem-solving, and decision-making skills

Ability to provide direction and manage resources.

Ability to work both independently and as a part of a team.

Demonstrated ability to communicate and listen effectively with people of diverse opinions and backgrounds.



  • Lisle, United States Navistar Full time

    Position Overview: Navistar is looking to add a Senior Manager Warranty Finance that will manage the analyses within the warranty finance group and serve as a primary business partner to the Director of Warranty & Customer Solutions. Responsibilities: Leads the liability estimation analysis for financial reporting of standard warranty, goodwill, campaigns,...


  • Lisle, United States Navistar Full time

    Leads the liability estimation analysis for financial reporting of standard warranty, goodwill, campaigns, and other warranty coverages. Oversees the long-term internal forecast and short term budget for warranty coverages and partners with business Warranty, Manager, Finance, Senior, Business Partner, Manufacturing, Insurance, Liability


  • Lisle, Illinois, United States Navistar Full time

    Job SummaryWe are seeking a highly skilled Senior Manager Warranty Finance to join our team at Navistar. As a key member of our finance department, you will be responsible for managing the analyses within the warranty finance group and serving as a primary business partner to the Director of Warranty & Customer Solutions.Key ResponsibilitiesLead Liability...


  • Lisle, Illinois, United States National Express LLC Full time

    Job SummaryThe Parts and Warranty Manager is a critical role within National Express LLC, responsible for the day-to-day management and hands-on maintenance of the warranty and recall efforts as well as the parts procurement catalog database maintenance.Key Responsibilities:Process warranty claims on a timely basis for all maintenance facilities.Verify...


  • Lisle, Illinois, United States Navistar, Inc. Full time

    Job Summary:Navistar, Inc. is seeking a highly skilled Senior Manager – Warranty Finance to lead the analysis and estimation of warranty liabilities. The successful candidate will serve as a primary business partner to the Director of Warranty & Customer Solutions, providing strategic guidance and support to drive business growth and minimize financial...


  • Lisle, United States Truity Partners Full time

    Location: Lisle, Illinois Sector: Accounting & Finance Employment Type: Permanent Job ID: 39983 Date Added: 08/30/2024 APPLY NOW View All Jobs Our client is a well-established, family-owned car dealership business that is looking for a Controller to join their team! With 50+ years in the automotive industry, they have a strong reputation for customer...


  • Lisle, United States Hunter International Recruiting Full time

    Diagnostic Repair Strategy Program ManagerLisle, IL 57- 63/HR. The Diagnostics Repair Strategy Program Manager focuses upfront on the New Product Development process to help drive design for diagnostics. Making sure that service is protected and ensure that new components can be diagnosed. Working directly with R/D make sure standards are adhered to. This...


  • Lisle, United States Hunter International Recruiting Full time

    Diagnostic Repair Strategy Program ManagerLisle, IL 57- 63/HR. The Diagnostics Repair Strategy Program Manager focuses upfront on the New Product Development process to help drive design for diagnostics. Making sure that service is protected and ensure that new components can be diagnosed. Working directly with R/D make sure standards are adhered to. This...


  • Lisle, United States Navistar Full time

    Position Overview Navistar's Service Solutions Group has a great opportunity for a Senior Business Development Manager - Contracted Solutions Strategy to join our team! Navistar, Inc. is reimagining how to create more cohesive relationships, build higher-performing teams and find solutions where others don’t. Based in Lisle, Illinois, Navistar or its...


  • Lisle, United States WEST SIDE TRACTOR SALES Full time

    Job DescriptionJob DescriptionWest Side Tractor SalesParts Inventory AnalystParts DepartmentReports To: Vice President of Product Support Directs and controls parts inventory operations for the organization to maximize return on investment through parts sales growth. Job Duties:- Manages inventory through purchases, transfers and returns to achieve defined...


  • Lisle, United States Rose International Full time

    Date Posted: 08/19/2024Hiring Organization: Rose InternationalPosition Number: 469479Job Title: Program Manager(Diagnostic Repair Strategy)Job Location: Lisle, IL, USA, 60532Work Model: OnsiteEmployment Type: TemporaryEstimated Duration (In months): 12Min Hourly Rate($): 55.00Max Hourly Rate($): 60.00Must Have Skills/Attributes: Automotive industry, Program...


  • Lisle, United States WEST SIDE TRACTOR SALES Full time

    Job DescriptionJob DescriptionWest Side Tractor Sales Parts Counter Sales Representative- Entry LevelParts Department Reports To: Parts ManagerResponsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service, overall organizational promotion and stocking duties.Job Duties:- Promotes and sells...

  • Part-Time Drivers

    3 months ago


    Lisle, United States Mayflower Cruises & Tours Full time

    Job DescriptionJob DescriptionPosition DescriptionJob Title: Part-Time Drivers                                                    Reports To: Transportation ManagerGeneral Overview:Build a career with a global company. Supportive Leadership Team & Company Culture.Do you have a desire to deliver exceptional travel experiences to...


  • Lisle, United States Rose International Full time

    The Diagnostics Repair Strategy Program Manager focuses upfront on the New Product Development process to help drive design for diagnostics. Making sure that service is protected and ensure that new components can be diagnosed. Working directly with R/D make sure standards are adhered to. This person would work directly with not only R/D but also...


  • Lisle, United States Rose International Full time

    The Diagnostics Repair Strategy Program Manager focuses upfront on the New Product Development process to help drive design for diagnostics. Making sure that service is protected and ensure that new components can be diagnosed. Working directly with R/D make sure standards are adhered to. This person would work directly with not only R/D but...


  • Lisle, United States Ehub Global Inc Full time

    Proficient in Project ManagementRisk ManagementProject PlanningResource ManagementRoadmap & Workstack planningPreparation of status reportsWorking experience in CADExperience in PLM domain,Ability to handle multiple PLM projects,Ability to understand the technical landscape within PLM environment - CAD, Parts, BOM, Change, workflows, integrations,...


  • Lisle, United States The School Association for Special Education in DuPage County Full time

    Position Type: Certified/Licensed/Occupational Therapist Date Posted: 8/6/2024 Location: SASED Administrative Offices Date Available: 08/08/2024 Title: Occupational Therapist - Part-time Reports To: OT and PT Coordinator Job Goal: Provide quality occupational therapy services, including assessment, intervention, program planning and implementation,...

  • Brand Manager

    1 month ago


    Lisle, United States Smithfield Foods Full time

    If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. A great job-and a great future-awaits you at Smithfield Foods. We're an $18 billion U.S. food company with more than 54,000 employees worldwide. We're looking for motivated people who want to join our team and grow lasting and meaningful...

  • Program Manager

    4 weeks ago


    Lisle, United States EPITEC Full time

    Position:Diagnostic Repair Strategy Program ManageLocation:Hybrid- Lisle, ILJob Type:6-month contract with the potential to be extended or converted to direct hireResponsibilities:• Lead/coordinate major and minor programs to ensure they are delivered on time, within budget and meet all technical/quality specifications• Work with Strategic Planning•...

  • Program Manager

    4 weeks ago


    Lisle, United States EPITEC Full time

    Position:Diagnostic Repair Strategy Program ManageLocation:Hybrid- Lisle, ILJob Type:6-month contract with the potential to be extended or converted to direct hireResponsibilities:• Lead/coordinate major and minor programs to ensure they are delivered on time, within budget and meet all technical/quality specifications• Work with Strategic Planning•...