Senior Business Development Manager – Contracted Solutions Strategy

6 months ago

Lisle, United States Navistar Full time

Position Overview

Navistar's Service Solutions Group has a great opportunity for a Senior Business Development Manager - Contracted Solutions Strategy to join our team Navistar, Inc. is reimagining how to create more cohesive relationships, build higher-performing teams and find solutions where others don’t. Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce class 4-8 International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brands aftermarket parts. With a history of innovation dating back to 1831, Navistar has more than 14,500 employees worldwide and is a member of TRATON SE, a global champion of the truck and transport services industry. Our future value proposition goes far beyond the product as we are making a shift from offering products to providing comprehensive solutions. Our vision is to accelerate the impact of sustainable mobility. This is our guiding star and informs all future decisions. Within the transport sector, our industry accounts for a significant percentage of total emissions. We accept responsibility for bending the curve on carbonization by driving change to advance sustainable solutions. We are investing wisely in digitalization and zero emissions. We are creating new business models where it makes most sense for our customers. We are leveraging our partnerships and resources, as part of the TRATON Group, to accelerate our progress on technologies that anticipate and help manage demands coming our way. Our number one priority is to become a healthy, well-rounded and profitable company. In partnership with our dealer network, we strive to offer the best holistic experience and solutions for our customers. Each employee is empowered and trusted to make the right choices, embracing accountability for our long-term success. The Senior Business Development Manager - Contracted Solutions Strategy will be responsible for enhancing our product portfolio to better serve owners of our vehicles. Products include Extended Service Contracts, Telematic products and other predictive offerings that help increase customer efficiency and drive customer brand loyalty. Responsibilities Manages the development of strategic market/product line business plans to enhance or distinguish product placement Oversees market research and monitors competitive activity to identify business opportunities and address customer needs Identifies strategic customers or partners Establishes pricing strategies Communicate VOC (voice of the customer) and VOD (voice of dealer) for product improvements and competitive positioning Leverage feedback from customers to develop aftersales solutions that will help optimize their total cost of ownership Work cross functionally to ensure organizational alignment with all business plans to develop new products or enhance existing product lines May be assigned to work on one or many strategic initiatives to positively transform the customer experience Minimum Requirements Bachelor’s degree At least 12 years of marketing, sales or product-related experience At least 2 years of lead experience OR Master’s degree At least 8 years of marketing, sales or product-related experience At least 2 years of lead experience OR At least 14 years of marketing, sales or product-related experience At least 2 years of lead experience Additional Requirements Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status) Desired Skills Successful product management & demonstrated success with conquest or pilot customers Capability to create professional PowerPoint presentations for large dealer or executive meetings Demonstrated strong analytical skills and proficiency in MS Excel Ability to travel to dealer and customer locations in person Comfortable with new technology (software & hardware) Comfortable presenting to large groups, in person or remote Superior organizational and follow-up skills Insurance, telematic, predictive AI, data driven maintenance, or warranty experience a plus Company Overview Navistar, Inc. (“Navistar”) is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don’t. Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brand aftermarket parts. With a history of innovation dating back to 1831, Navistar has more than 14,500 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry.

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