Training Administrator

2 weeks ago

Indianapolis, United States Truck Country Full time

The Training Administrator is responsible for tracking and scheduling all of the company's training programs, this includes parts, sales, and service. This position acts as a liaison between dealership management and the training department. For this position, you will need strong attention to detail with the ability to multi-task. You should be a problem-solver with time management skills.

Duties and Responsibilities:

* Schedule and Plan Classes to keep the training facility productive.

* Fill Classes with Students/Techs

* Schedule and monitor outside OEM Training (Cummins, Eaton, Sprinter, etc.)

* Maintain company LMS (SmarterU) and all Training Records

* Maintain all Training Reports

* Assist in New Technician Orientation (Training Expectations)

* Manage ARC - DTNA LMS

* Observe and monitor SSI Goals and Status. Sending needed reports from SSI requirements.

* Department Projects as Needed

* Develop Surveys and Report Results

* Approve and Code Invoices Weekly

* Order Office Supplies and requested tools as needed for the Training Center

* Answer Training Center Phones

* Manage Training Center Room Reservations

* Manage Events/Meetings at Training Center

* Manage Catering at Training Center

* Clean Up Catering at End of Day

* Welcome Guests and Visitors and Direct Them

* Point of Contact for Deliveries

* Assist in Booking Travel for Techs and Trainers. As needed for hotel reservations.

* Maintain Communication Board Postings

* Organize Office Operations and Procedures

* Manage Relationships with outside Vendors and Services for Training Center

* Handle Incoming and Outgoing Mail

* Support Training Department and staff as Needed.

* Additional duties as requested by the manager.

Minimum Qualifications:

* Be skilled in the following areas:

o Ability to promote professionalism and pride within the work force

o Flexibility to adjust to changing priorities on short notice

o Ability to carry out Company policies and understand proper protocol

o Communicate and listen effectively

o Ability to maintain clear and accurate records

* Must be organized, excellent time management skills, professional manner in all facets of customer service.

* Ability to carry on a business conversation with business owners and decision makers.

* Ability to work under pressure, meet deadlines, and be flexible in working on multiple quotes simultaneously.

* Must have prior outside sales experience.

* Must have strong Microsoft Office skills, including Word, Excel, and PowerPoint.

Truck Country / Stoops Freightliner-Western Star Offers:

* Competitive Salary

* Comprehensive Benefit Package

* 401K Plan with Company Match

Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.

Truck Country / Stoops Freightliner-Quality Trailer is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.

Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply.

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