Customer Service Representative

3 days ago


Deer Park, New York, United States Movado Group Full time

If you're passionate about delivering exceptional customer experiences, we want to hear from you As a Customer Service Representative, you'll be the face of our brand, working closely with customers to understand their needs and provide personalized solutions.

Main Responsibilities
  • Customer Engagement: Build strong relationships with customers, responding to questions and concerns in a timely and professional manner.
  • Product Knowledge: Stay up-to-date on our latest products and services, using this knowledge to inform customer interactions and drive sales.
  • Team Collaboration: Work closely with colleagues to achieve sales goals and create a positive, supportive work environment.
Requirements
  • Sales Experience: Proven sales experience in a retail environment, preferably in watch, jewelry, fashion, accessories, specialty, or luxury retail.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with colleagues and customers alike.
  • Adaptability: Flexibility to adapt to changing priorities and demands, with a willingness to go above and beyond to meet customer needs.
Benefits
  • Competitive Pay: Competitive pay starting at $16.00 per hour, plus commission on all sales.
  • Employee Perks: Employee discounts and other perks, including access to exclusive events and training opportunities.
  • Retirement Plan: Participation in our 401K plan, helping you save for your future.

Estimated salary range is $34,000 - $54,000 per year, depending on experience.



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