Customer Service Representative Personal Lines- Hybrid

2 months ago

Meridian, United States Brown & Brown Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Personal Lines Customer Service Representative to join our growing team in Meridian, Idaho.

WHAT YOU'LL DO:

  • Service inbound calls, emails and daily tasks
  • Process endorsement requests
  • Quote new and/or renewal business with multiple carriers to find best value for clients
  • Make coverage recommendations to customers and cross-sell and upsell when necessary
  • Perform all clerical duties related to customer support
  • Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims
  • Utilizing an electronic filing manager to maintain company compliance
  • Attend training sessions, and courses to maintain up-to-date skills
WHAT YOU'LL NEED:
  • High school diploma or equivalent, required
  • 6 months to 2 years of experience, required
  • Property & Casualty License, preferred
  • Proficiency in Microsoft Office 365, required
  • Exceptional customer service and interpersonal skills, required
  • Experience with Agency Management Software, preferred
  • Demonstrates strong written and verbal communication skills
WHAT WE OFFER:
  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Paid Time Off (PTO)
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan
  • Tuition Reimbursement
  • Student Loan Repayment Program


We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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