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Manager, Ambulatory Services-Community Resource Center
1 month ago
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position is responsible for managing, developing, implementing, and monitoring the operating budget, as well as ensuring and managing quality patient care, effective management of resources, appropriate staff competency, and regulatory compliance.Job Description
Minimum Qualifications
Education: Bachelors or Masters degree in healthcare related field including but not limited to Physical Therapist (PT), Occupational Therapist (OT), Speech Pathologist (SLP), Registered Nurse (RN)
Licenses/Certifications: Current state licensure in related discipline
Experience / Knowledge / Skills:
- Five (5) years experience in designated discipline
- Two (2) years of supervisory experience
- Excellent oral/written communication and interpersonal skills to enhance & maintain positive relations with senior management, physicians, outside agencies/organizations, and staff across all disciplines
- Excellent organizational skills to execute multiple projects
- Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of "we advance health" through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.
- Manages, recruits, hires, supervises, counsels, rewards, evaluates, and terminates staff as appropriate.
- Accountable for customer satisfaction, cost control, and for performance improvement by monitoring and improving the delivery of care.
- Assists with departmental planning including departmental strategic plans, budgets, goals, and policies, procedures and standards of care as well as the development of new/enhanced services within budgetary specifications.
- Participates in marketing and promotion within the hospital, as well as within the community.
- Analyzes and communicates current departmental issues to appropriate individuals within organization. Actively participates in interdisciplinary communication.
- Provides direct patient care as needed.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
- Other duties as assigned.
