Research Program Manager, GenAI

4 weeks ago

Bellevue, United States META Full time

Research Program Managers build and scale global research programs to strengthen the impact of our research teams. We drive efficiency, cultivate relationships, increase knowledge sharing, and build capacity within our organization to enable Researchers to do their most impactful work. In this role, you will define, establish, and maintain global operational and team-wide programs as well as create, manage, and scale processes to support the growing team. You'll utilize a full range of organizational and interpersonal skills to help our talented team operate at their highest and most effective level. The ideal candidate is entrepreneurial, comfortable navigating ambiguous situations, able to facilitate our teams' best work by managing short and long-term projects and initiatives, anticipating project issues and resolving them, connecting resources to research needs, and removing barriers to doing great work. This role requires project and program management experience and broad knowledge of research's impact on product design and development. Communication skills, stakeholder management, the experience managing complex logistics, and an organized approach are mandatory.

Research Program Manager, GenAI Responsibilities

  • Define and manage strategic initiatives that improve team efficiency and impact, establishing operational systems and outcomes
  • Proactively identify and partner with stakeholders on internal processes, templates, and guidelines to improve team optimization and documentation
  • Partner with team leadership on establishing effective team communication, information distribution, and cross-team collaboration
  • Support research planning and allocation by helping track, align and forecast team budget
  • Manage relationships with cross-functional partners, such as Design, Legal, and Policy
  • Support and execute special team projects that build culture and drive clarity of purpose
  • Provide flexible approaches that meet team needs, including the ability to move fast and make progress by navigating roadblocks quickly
  • Serve as a link to the Global Research Ops team, leveraging new processes or best practices when relevant and collaborating on programs specific to the team's needs
  • Facilitate relationships between teams, move initiatives forward, find resources, escalate and raise concerns to appropriate owners early and resolve open issues that prevent progress
Minimum Qualifications
  • 8+ years of relevant experience as a project or program manager
  • Experience with establishing programs and leading them end to end while scaling for growth
  • Experience building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple locations
  • Experience communicating with data to drive change
  • Track record of operating independently and taking initiative, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner
  • Experience to be successful in a dynamic, fast-paced environment that requires independent time management, task prioritization, flexibility, and keen experience to identify problems and proactively work towards solutions
  • Communication skills for interacting with and influencing researchers, cross functional stakeholders, senior management, and external partners with the experience to adapt communication style to suit different audiences
  • Experience articulating a vision that inspires researchers and leadership
Preferred Qualifications
  • Advanced executive communication skills
  • Advanced executive stakeholder management skills
  • Experience with AI, and especially generative AI - focused teams
  • Experience managing novel, specialized UX research programs

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