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Marietta - Customer Service & Rental Agent

4 months ago

Marietta, United States Budget Rent A Car Full time

Budget Rent a Car of Atlanta is currently accepting applications for a Customer Service Agent at our Marietta ocation on Cobb Pkwy S. We offer competitive pay, paid vacations, paid holidays, paid personal days, incentive bonuses, cash bonuses for perfect attendance, and a 401K.

Requirements

Responsibilities

  • Greet customers using standard dialogue
  • Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
  • Perform vehicle exchanges and extensions
  • Monitor traffic control
  • Inspect incoming vehicles for new damage
  • Report damages to on-duty supervisor
  • Scan returning vehicles back into system
  • Provide computerized receipt to customer
  • Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
  • Support a team environment by assisting other agents and/or other areas when needed
Desired Qualifications
  • Knowledge and use of computerized systems
  • Intermediate proficiency in Microsoft applications
  • Retail and sales experience
  • Previous experience working in an outdoors environment
Minimum Qualifications
  • High School Diploma or equivalent
  • 1 year of customer service experience
  • Professional communication skills
  • Problem resolution experience
  • Minimum age of 21
  • Valid Georgia driver's license
  • Clean driving record