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Customer Service Representative
2 months ago
Company: Live Buzz Co
Location: St. Louis, MO
Job Description:
Live Buzz Co is seeking an enthusiastic and friendly individual to join our team as an Customer Service Representative. As the first point of contact for our valued customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction at all times. This is an excellent opportunity for someone who is looking to start their career in customer service with a reputable company.
Pay: $19.50 - $30.00 per hour
Responsibilities:
- Respond promptly to customer inquiries via phone, email, or in-person.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain a high level of professionalism and empathy when interacting with customers.
- Accurately record customer interactions and transactions in the company database.
- Collaborate with other departments to address customer needs and improve service efficiency.
- Assist with administrative tasks such as data entry, filing, and document preparation.
- Follow communication procedures, guidelines, and policies to ensure consistent service quality.
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a team environment and contribute to a positive work culture
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account
This entry-level position offers a great opportunity for individuals looking to start a career in customer service. Training will be provided to ensure you have the necessary skills and knowledge to succeed in the role. If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply for this position.
