Global Organic Mobile Acquisition QA Manager

2 weeks ago

Newark, United States BEPC Incorporated Full time

BEPC is looking for a Global Organic Mobile Acquisition QA Manager in Newark, NJ to join our fast-growing team of consultants

W2 Contract: 9 months with opportunities for extensions based on business needs and performance.

**Hybrid Position in Newark, NJ**

Pay Range: $57.69-86.35/hr. plus we offer Medical, Dental, Vision and Life Insurance benefits

About This Role:

The Global App Growth Marketing team is looking for a QA Manager to assist with the coordination and quality assurance of A/B tests in support of our global non-member program. This person will be the primary Q/A support across our global markets for the in-app testing program and have the opportunity to work with marketers to provide best in class experiences for our users and to enhance our acquisition efforts.

The role requires a keen sense of detail, passion for results, a commitment to action-oriented analysis, an attitude that anything is possible, and a relentless focus on the customer. The right candidate will thrive in a highly entrepreneurial, fast-changing, and collaborative environment where people are driven, enthusiastic, collaborative, and not afraid to take risks. Your mission (and ours) is unique and powerful: fill hearts, minds, and souls with premium audio content that enables learning and literate entertainment.

Responsibilities:

  • Conduct comprehensive testing and validation of all in-app CRO tests prior to launch, ensuring a flawless user experience and minimizing the risk of bugs.
  • Perform end-to-end testing of A/B experiments to validate proper audience targeting and confirm intended user experience.
  • Partner with cross-functional QA teams and Product to ensure that new features are properly configured and that the supporting customer experiences function as intended.
  • Help maintain accurate and up-to-date documentation for marketers on test designs and best practices for implementation (wikis, process docs, quips).
  • Oversee the maintenance and continuous updating of the current Figma board, ensuring accurate visual representation of app experience.
  • Work with web and product QA teams to develop and refine global ways of working.
  • Report on QA process findings and escalated issues (issue types, root causes, business impact, time to escalation, path to resolution).
  • Proactively monitor and triage trouble tickets assigned to the App CRO team, ensuring prompt resolution of any setup-related issues that may arise.
  • Update App CRO JIRA tickets with relevant details such as screenshots, launch and end dates, and comprehensive testing documentation (quips, wikis, FIGMA).

Basic Qualifications:

  • Minimum of 5 years experience in marketing or related technical roles supporting customer acquisition programs preferably in mobile app roles with multichannel responsibilities (mobile web and desktop).
  • 5+ years of hands-on experience in quality assurance, UX testing, and execution of multichannel campaigns.
  • Experience working directly with business stakeholders and technology teams on requirements gathering.
  • Technically capable with excellent verbal and written communication skills.
  • Experience working in Jira or similar project/workflow management software.
  • Bachelors degree in Business, Marketing, or a related field of study.

Preferred Qualifications:

  • Experience with A/B testing methodologies and tools.
  • Experience with conversion optimization for subscription-based services.
  • Fundamental understanding of how JSON and HTML can be used to optimize the user experience.
  • Experience testing and QAing in other languages a plus.

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