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Payroll Customer Service

2 months ago

Englewood, United States DISH Full time

Company Summary:

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and GenMobile.

Department Summary:

Our investment in the future needs those with an eye on the bottom line, and our Financial organization plays a vital role in supporting our game-changing ideas with creative solutions to complex problems. Team members have the unique opportunity to explore diverse business lines, gaining hands-on experience in various facets of finance, including accounting, audit and supply chain management.

Job Duties and Responsibilities:

Key Responsibilities:

  • Provide courteous and timely assistance to employees and managers regarding payroll inquiries
  • Assist employees and managers with navigating payroll and timekeeping software
  • Collaborate with senior team members to ensure accurate and timely resolution of reported issues
  • Complete employment verifications
  • Manage incoming mail, email and phone calls
  • Document employee interactions and maintain accurate records of inquiries and resolutions
  • Work closely with Human Resources team members on cross functional issues and requests to ensure the best possible employee experience
  • Assist with daily tasks and payroll processes as needed
  • Other duties as assigned


Skills, Experience and Requirements:

Skills and Qualifications:

  • Proficiency with computers and ability to learn new software quickly
  • Excellent communication skills, both verbal and written
  • Strong interpersonal skills with a customer-oriented approach
  • Attention to detail and accuracy in data entry
  • Ability to work effectively in a team environment
  • Ability to maintain confidentiality
  • Willingness/desire to learn


Benefits:

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Salary Range:
USD $20.72 - $29.62 / Hour