Tenant Service Coordinator-Hybrid Schedule

2 weeks ago


Atlanta, United States BGSF Full time

Job Description SummaryPerforms the administrative functions of the Commercial Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns.ESSENTIAL FUNCTIONS AND RESPONSIBILITIESProvide full administrative support, including phone support, typing reports, filing and distribution of correspondenceSchedule and coordinate meetings/special events, as requestedAssist in lease administration activities, including tenant contacts and insurance information; generate reportsPrepare and code invoices for Property Manager's approvalEnsure office is stocked with office supplies and other required items to maintain the officeEnsure prompt and accurate completion of contract and certificates of insurance information in contract administration softwareTrack and file contracts and insurance certificates; maintain follow-up system for expirationsMonitor and maintain the property maintenance work order system and prepare monthly reports for Property Manager on status of tenant work ordersMaintain the property purchase order systemMaintain lease and contract files, as well as other files located within the property management officePromote and foster positive relationships with tenants and clients and track service calls as requiredAssist with monthly and quarterly management reports as well as annual budget preparationProcess management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approvalIMPORTANT EDUCATIONHigh school diploma/GED equivalent; Bachelor's Degree IMPORTANT EXPERIENCECustomer service experience requiredADDITIONAL ELIGIBILITY QUALIFICATIONSProficiency in Microsoft Office Suite and YardiAbility to give and take direction and to interface with decision makers in a professional manner and maintain confidential information



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