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Training Specialist

2 months ago

Alpharetta, United States Ronald Blue & Co Full time

The Training Specialist assists and facilitates the Company's people development and training function, with the objective of growing and positioning team members in accordance with their strengths, equipping them for both their current positions as well as future opportunities. This role is primarily responsible for delivering company training programs and workshops to employees and managers, creating and facilitating a first-class employee onboarding development experience, coordinating details for all aspects of Team Services (Human Resources) internal training events, identifying organizational needs and coordinating training to meet those needs, facilitating effective utilization of the company's goal management and performance review tools and resources, and coordinating the employee Career Development Planning process.

Principal Accountabilities:

1. Professional Development - Ensures delivery of company-specific training programs that increase employee engagement and retention, equip employees, meet technical needs, enhance general business and industry understanding and exposure, and facilitate greater knowledge of the company's philosophy, mission, purpose, and strategic direction.

  • Ensures delivery of training programs that help new team members rapidly assimilate into the Blue Trust work environment from a cultural, technological, and technical perspective
  • Monitors the effectiveness of training on employees using individual or group performance results
  • Collects feedback on sessions from attendees to use for future improvements to content and presentation
  • Training, Conferences, and Events: In collaboration and coordination with Director, Human Resources and other key stakeholders, responsible for numerous Blue Trust distinctive internal training events including planning, coordination, communication, content review, IT and audio/visual support, project management, and implementation. Events include but are not limited to:
o The Conclave o CSA Connection o Legacy Summit o CWS Training o Leadership Development Program o Monthly Manager Training sessions
  • Communicates and facilitates roll-out of required state-specific, regulatory, Compliance, and Human Resources corporate training initiatives such as Bank Secrecy Act / Anti-Money Laundering (BSA/AML), Sexual Harassment training, Code of Conduct, and Information Security and Data Protection
  • Identifies needs and makes recommendations for additional training offerings such as supervisory/ management training, work skills training, Lean Belt / Six Sigma, annual ethics training for certifications, interviewing skills for managers, HRIS (Paylocity) training, team building, etc.
  • Researches and recommends appropriate training programs available through existing resources like Bridge, BizLibrary, The CFP Board, and Kingdom Advisors
  • Oversees and Coordinates facilitation of New Hire Orientation and sessions for new employees
  • Works in concert with Compensation Analyst to update Intranet resources and provide content management support in training and development areas, among others
  • Assists with education and coordination of employee and client assessments
  • Manages content and implementation of training programs through multiple Learning Management Systems
  • Works closely with Director, Human Resources and Media Development on Learning Management System content: recommends, implements, and manages a drip-feeding content delivery method for new employees
  • Conducts annual audit of Learning Management System content and partners with owners to update or archive content as needed
  • Develops materials, content, and collateral to support training initiatives
  • In collaboration with the HR Training Coordinator, assists with Continuing Education process and facilitates approval requests for CE credit through appropriate professional organizations (CWS, CFP, FPA, etc.)
2. Employee Experience and Career Development - Creates a first-class employee experience
  • Communicates and manages the On-boarding experience for new employees; ensures new employees are assigned and complete required new hire and compliance training through assigned Learning Management Systems
  • In collaboration with the HR Training Coordinator, ensures implementation of Career Development Plans and collaborates with HR leadership and key stakeholders to identify/develop programs to meet identified needs/action items
    • Contributes to new training program design and existing program enhancements
    • Develops and creates lesson plans and training aids
  • Coordinates with HR and executive leadership to encourage and facilitate quarterly goal-setting process (EOS) for all employees, and provides training collateral and instructions to ensure Quarterly 6-5-5 Meetings and Annual Performance Review meetings are completed in accordance with company's schedule
  • Works closely with Director, Human Resources, Sr. Manager, HR Operations, and Compensation Analyst to understand and facilitate consistent application of compensation philosophy and practices tied to performance, attainment of designations, and completion of training assignments and objectives
  • Works closely with Compensation Analyst to report on completion of annual performance reviews and financial plans tied to variable compensation and Annual Incentive Plan payments
  • Supports Employee Recognition Programs such as Service Awards; responsible for program communications/education
  • In concert with Director, Human Resources, assists with Diversity and Inclusion initiatives, specifically as it relates to company events
3. Other
  • Interacts with others in a manner that is consistent with Company's Management Language, leadership principles and values.
  • Approaches work, interactions and relationships in a manner consistent with the Company's Core Values (Biblical Wisdom, Excellence, Life Balance, Integrity, Faithful Stewardship, Respectful Relationships)
  • Maintains the highest Compliance standards by adhering to the company's Human Resources guidelines, Compliance policies and procedures, professional designation standards, and industry's regulatory standards to mitigate risk to the company.
Requirements

Qualifications:
  • Exceptional interpersonal skills, including effective verbal and written communication skills
  • Excellent technical skills in all Microsoft Office applications, including PowerPoint
  • Experience working with Learning Management Systems a plus
  • Excellent facilitation and presentation skills
  • Servant-hearted with a desire to serve co-workers with excellence
  • Detail-oriented with an ability to manage a myriad of details and deadlines
  • Thrives in a fast-paced environment
  • Exceptional organizational skills
  • Ability to prioritize, meet deadlines, and complete multiple time-sensitive tasks
  • Handles confidential information with professionalism and maturity
  • Proven problem-solving ability; approaches problems in a solution-oriented manner, constructively resolving conflict when it arises
  • Exhibits sincere value of others and strives to provide a positive role model
  • Exhibits flexibility and adaptability to changing needs of growing organization
  • Excellent knowledge of standard business writing; accurate in proofreading and grammar
  • Team mentality with a desire to mentor and include others
Education, Experience & Skills:
  • 2-4 years prior experience in Human Resources or Training/Professional Development required, with additional Event Management experience preferred
  • Human Resources Generalist experience required
  • Bachelor's degree required; degree in Human Resources, management, or a related field a plus
Certifications:
  • Candidates with current SPHR, PHR, SHRM-SCP, or SHRM-CP designations will receive preference

Blue Trust is an equal opportunity employer.