Patient Services Coordinator

3 months ago

Plano, United States Texas Oncology Full time

Overview:

The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support our Plano East clinic at 3705 West 15h.

This position can be either a level 1, 2 or Sr based on relevant work experience.

As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same todayat Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve More breakthroughs. More victories. in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nations largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

What does the Patient Services Coordinator do? (including but not limited to)

The Patient Service Coordinator professionally greets and welcomes patients and their friends/family. Registers and schedules appointments for patients in an efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncologys Shared Values.

Responsibilities:

The essential duties and responsibilities (including but not limited to)

  • Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
  • Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.
  • Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
  • Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
  • Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.
  • Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.
  • Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patients records.
  • Other duties as requested or assigned. May type memos and forms. No more than five high level duties.


Qualifications:

The ideal candidate for the Patient Services Coordinator will have the following background and experience:

Level 1

  • High school diploma or equivalent required.
  • Some receptionist or office experience preferred.
  • Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
  • Must successfully complete required e-learning courses within 90 days of occupying position.

Level 2 (including Level 1 requirements)

  • At least eighteen (18) months front medical office receptionist experience with insurance forms and scheduling software required.
  • Knowledge of this practices personnel, daily routines, and scheduling a plus.

Level Sr (including Level 1 and 2 requirements)

  • At least 5 years front medical office receptionist experience with insurance forms and scheduling software required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges. Requires vision and hearing corrected to normal ranges.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires frequent interaction with patients and staff.

  • Patient Services Coordinator

    3 weeks ago

    Plano, Texas, United States Texas Oncology Full time

    Overview:The Texas Oncology Network is seeking a highly skilled Patient Services Coordinator to support our Plano East clinic. This full-time position will play a vital role in ensuring seamless patient experiences.This role can be tailored to suit candidates with varying levels of experience, from entry-level to senior positions.As a member of the Texas...

  • Patient Services Coordinator

    4 weeks ago

    Plano, Texas, United States Texas Oncology Full time

    Overview:The Texas Oncology Network is seeking a skilled Patient Services Coordinator to support our Plano East clinic. This full-time position will be responsible for providing exceptional patient care and administrative support to our team.This role can be tailored to fit the needs of the ideal candidate, with opportunities for growth and development in a...

  • Patient Services Coordinator

    4 weeks ago

    Plano, Texas, United States Baylor Scott & White Health Full time

    p**JobSummary**/ppThePatientServicesSpecialist2providesadministrativesupportinaphysicianoffice,clinic,orotheroperationalareatoensurehigh-quality,patient-centeredcare.Keyresponsibilitiesincludepatientrelations,check-inorcheck-out,scheduling,insuranceverification,andansweringphones.ThisrolemayalsoinvolvetrainingandmentoringjuniorPatientServicesSpecialists./pp*...

  • Patient Access Coordinator

    4 weeks ago

    Plano, Texas, United States The LaSalle Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a vital role in ensuring seamless patient experiences by facilitating the registration process, verifying insurance information, and coordinating patient appointments.Key Responsibilities:Greet patients...

  • Patient Registration Coordinator

    5 days ago

    Plano, United States Community Dental Partners Full time

    Patient Registration Coordinator Career Growth Opportunities, Health Benefits, Paid Time OffCommunity Dental Partners - revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. Our mantra is who we are.We're committed to a culture of values.We believe in a bigger picture: one in which everyone has the...

  • Pharmacy Service Coordinator

    4 weeks ago

    Plano, Texas, United States Stellus Rx Full time

    Job SummaryThe Retail Pharmacy Technician will play a vital role in providing exceptional customer service to patients at our HQ site. This role involves assisting with the coordination and fulfillment of medication orders to ensure timely delivery of medications to patients. Under the direction of the Lead Dispensing Pharmacist and Manager, Engage &...

  • Patient Financial Coordinator

    4 weeks ago

    Plano, Texas, United States Elevance Health Full time

    Job Title: Patient Financial Coordinator - Specialty PharmacyAt Elevance Health, we are seeking a highly skilled Patient Financial Coordinator to join our Specialty Pharmacy team. As a Patient Financial Coordinator, you will play a critical role in processing and coordinating financial assistance for patients.Key Responsibilities:Process and coordinate...

  • Healthcare Service Coordinator

    3 weeks ago

    Plano, Texas, United States Select Medical Full time

    About the Role:We are seeking a highly organized and detail-oriented individual to join our team as a Patient Service Specialist. As a key member of our healthcare team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our medical office.Key Responsibilities:Process referrals and schedule patients in a...

  • Physical Therapist

    4 weeks ago

    Plano, Texas, United States Theracare Services, LLC Full time

    Job SummaryTheracare Services, LLC is seeking a skilled Physical Therapist to join our team. As a Physical Therapist - Patient Care Specialist, you will be responsible for providing high-quality patient care and developing individualized treatment plans to promote optimal recovery and rehabilitation.Key ResponsibilitiesConduct comprehensive assessments of...

  • Logistics Coordinator

    3 weeks ago

    Plano, Texas, United States Republic Services Full time

    Job Summary:As a Logistics Analyst at Republic Services, you will play a critical role in ensuring the efficient coordination and utilization of drivers, trucks, and containers to provide prompt, courteous, and efficient service to all customers. This position requires strong analytical and problem-solving skills, as well as the ability to work in a...

  • Appointment Scheduling Coordinator for Cardiovascular Services

    2 weeks ago

    Plano, Texas, United States Texas Health Physicians Group Full time

    We are seeking a highly skilled Appointment Scheduling Coordinator for our Cardiovascular Services team. Located in Plano, TX, this full-time role offers a competitive salary and excellent benefits package.Job Summary: As a key member of our scheduling team, you will be responsible for coordinating appointments, managing schedules, and providing exceptional...

  • Ambulatory Services Coordinator

    3 weeks ago

    Plano, Texas, United States Children's Health Full time

    Job Title: Ambulatory Services CoordinatorDepartment: Pediatric Heart SpecialistLocation: Plano, TXShift: (Days) 8:00 a.m. - 5 p.m.Job Type: On-SiteResponsibilities:Receive appointment requests and identify existing Medical Record Numbers or create new ones.Obtain correct demographic information and determine in/out of network, uninsured, under-insured, and...

  • Patient Care Coordinator

    4 weeks ago

    Plano, Texas, United States SandsRx Full time

    Job SummarySandsRx is seeking a highly motivated and energetic Customer Service Representative to join our team. As a key member of our pharmacy team, you will be responsible for providing exceptional customer service to our patients and healthcare providers.Key Responsibilities:Handle phone calls and correspondence regarding new patient enrollment,...

  • Patient Service Representative

    1 month ago

    Plano, United States Solis Mammography Full time

    Patient Service Representative Looking to elevate your career? Join us! Work Location: 5920 West Parker Rd, Suiter 200, Plano Tx 75093Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:00am-4:30pm, 1 Saturday a MonthDepartment Highlights: Strong teamworkPositive work environment Excellent benefits Here is what you will need: High School diploma;Two...

  • Patient Services Specialist

    2 weeks ago

    Plano, United States Baylor Scott & White Health Full time

    JOB SUMMARY The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones. ESSENTIAL...

  • Patient Service Representative

    2 months ago

    Plano, United States Solis Mammography Full time

    Patient Service Representative Looking to elevate your career? Join us! Work Location: 5920 West Parker Rd, Suiter 200, Plano Tx 75093 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:00am-4:30pm, 1 Saturday a Month Department Highlights: Strong teamwork Positive work environment Excellent benefits Here is what you will need: High School diploma; Two...

  • Patient Service Representative

    4 weeks ago

    Plano, United States Envision Radiology Full time

    Envision Imaging East Plano is adding a Patient Service Representative to our team!Monday - Friday 7:30AM - 4:00PM | Position Pay Range: $16.00 - $19.30Bilingual, Spanish speaking preferredSummary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the...

  • Patient Service Representative

    4 weeks ago

    Plano, United States Solis Mammography Full time

    Patient Service Representative Looking to elevate your career? Join us! Work Location: 5920 West Parker Rd, Suiter 200, Plano Tx 75093 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:00am-4:30pm, 1 Saturday a Month Department Highlights: Strong teamwork Positive work environment Excellent benefits Here is what you will need: High School...

  • Healthcare Administrative Assistant

    4 weeks ago

    Plano, Texas, United States AppleOne Full time

    Job SummaryWe are seeking an experienced Healthcare Administrative Assistant to support our client located in Dallas and Plano, TX. The ideal candidate will oversee patient check-in, registration, and checkout processes, ensuring seamless operations and exceptional patient experience.Key ResponsibilitiesOversee staff and processes for check-in, verifying...

  • Patient Service Representative

    4 weeks ago

    Plano, United States Envision Radiology Full time

    Envision Imaging East Plano is adding a Patient Service Representative to our team! Monday - Friday 7:30AM - 4:00PM | Position Pay Range: $16.00 - $19.30 Bilingual, Spanish speaking preferredSummary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the...