Customer Service Representative II

4 weeks ago

Mechanicsburg, United States GXO Full time

Logistics at full potential.

At GXO, were constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, youll have the support to excel at work and the resources to build a career you can be proud of.

2nd Shift, Monday - Friday, 2:00pm - 10:00pm

As a Customer Service Representative II, you will ensure that we deliver on our promise of outstanding service. Youll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, youll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the GXO team, youll have a starring role in helping us continue to provide daily freight solutions for our global customers.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What youll do on a typical day:

  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess and resolve problems or issues
  • Monitor progress of delivery routes
  • Scan haul-away pods and verify stamps
  • Process changes or cancellations to delivery orders

What you need to succeed at GXO:

At a minimum, youll need:

  • 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
  • Experience with Microsoft Office (Word, Excel, & Outlook)

Itd be great if you also have:

  • High school diploma or equivalent
  • Experience with Microsoft Office and other business-related applications
  • Experience in a call center environment
  • Bilingual English/Spanish
  • Solid customer service skills with the drive to resolve issues
  • Excellent organizational skills
  • The ability to thrive under pressure while delivering solutions that exceed customer expectations

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

here.

  • Customer Service Representative II

    4 weeks ago

    Mechanicsburg, Pennsylvania, United States GXO Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative II to join our team at GXO. As a key member of our logistics team, you will play a critical role in ensuring that we deliver exceptional service to our customers.Key ResponsibilitiesAssist customers and business partners via telephone and email to resolve issues and answer...

  • Customer Service Representative II

    1 month ago

    Mechanicsburg, Pennsylvania, United States GXO Logistics, Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative II to join our team at GXO Logistics, Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to customers via...

  • Customer Service Representative II

    2 weeks ago

    Mechanicsburg, Pennsylvania, United States GXO Logistics, Inc. Full time

    Unlock Your Potential in LogisticsAt GXO Logistics, Inc., we're on a mission to deliver exceptional service to our customers. As a Customer Service Representative II, you'll play a vital role in ensuring our commitment to outstanding service is met at every step of the experience. You'll work closely with customers, business partners, and drivers to resolve...

  • Customer Service Representative II

    1 week ago

    Mechanicsburg, Pennsylvania, United States Members 1st Full time

    About the Role:We are seeking a highly skilled Customer Service Representative II to join our team at Members 1st. As a key member of our branch operations, you will be responsible for providing exceptional service to our members, identifying their product and service needs, and collaborating with departmental partners to deliver a seamless experience.Key...

  • Customer Service Representative II

    1 month ago

    Mechanicsburg, United States GXO Logistics Full time

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at workand the resources to build a career...

  • Customer Service Representative II

    1 month ago

    Mechanicsburg, United States GXO Logistics, Inc. Full time

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a...

  • Member Service Representative II

    3 weeks ago

    Mechanicsburg, Pennsylvania, United States Members 1st Full time

    Job SummaryWe are seeking a highly skilled and motivated Member Service Representative II to join our team at Members 1st. As a key member of our branch operations team, you will be responsible for providing exceptional service to our members, supporting branch growth and service, and ensuring compliance with credit union policies and procedures.Key...

  • Customer Service Representative

    3 weeks ago

    Mechanicsburg, Pennsylvania, United States Ambassador Home Improvements Inc Defunct Full time

    Job Title: Call Center RepresentativeAt Ambassador Home Improvements Inc Defunct, we are seeking a highly motivated and results-driven Call Center Representative to join our team. As a Call Center Representative, you will be responsible for contacting potential customers to discuss our products and services.Main Responsibilities:Contact potential customers...

  • Customer Service Representative

    1 month ago

    Mechanicsburg, Pennsylvania, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to...

  • Customer Service Representative

    2 weeks ago

    Mechanicsburg, Pennsylvania, United States Ambassador Home Improvements Inc Defunct Full time

    Job Title: Call Center RepresentativeAt Ambassador Home Improvements Inc Defunct, we are seeking a highly motivated and customer-focused Call Center Representative to join our team.Job Summary:The Call Center Representative will be responsible for contacting potential customers via telephone to discuss our products and services. The ideal candidate will have...

  • Member Service Representative II

    4 days ago

    Mechanicsburg, Pennsylvania, United States Members 1st Full time

    Job SummaryWe are seeking a highly skilled and motivated Member Service Representative II to join our team at Members 1st. As a key member of our branch operations team, you will be responsible for providing exceptional service to our members, supporting branch growth and service, and demonstrating compliance with credit union standards.Key...

  • Customer Service Representative

    2 weeks ago

    Mechanicsburg, Pennsylvania, United States Paul B. Zimmerman, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Respond to customer inquiries and...

  • Customer Service Representative

    3 days ago

    Mechanicsburg, Pennsylvania, United States Messiah Lifeways Full time

    Job SummaryThe Customer Service Representative will be responsible for accurately checking out customers, operating the cash register, credit card machine, and point of sale system. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide warm greetings to...

  • Customer Service Representative

    3 days ago

    Mechanicsburg, Pennsylvania, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a career in customer service? Do you enjoy helping others and providing exceptional service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team!As a Customer Service Representative, you will be the face of U-Haul's exceptional service,...

  • Customer Service Representative

    1 week ago

    Mechanicsburg, Pennsylvania, United States Chick-fil-A Full time

    Main Responsibilities:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Chick-fil-A. As a key member of our sales team, you will be responsible for managing transactions, providing excellent customer service, and maintaining a clean and organized store environment.Key responsibilities include:Managing...

  • Customer Service Representative

    2 weeks ago

    Mechanicsburg, Pennsylvania, United States Paul B. Zimmerman, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and customer service team, you will play a vital role in providing exceptional customer experiences and driving business growth.Key Responsibilities:Provide exceptional customer...

  • Member Service Representative II

    2 weeks ago

    Mechanicsburg, Pennsylvania, United States Members 1st Full time

    About the RoleWe are seeking a highly skilled and motivated Member Service Representative II to join our team at Members 1st. As a key member of our branch operations team, you will play a critical role in supporting the growth of deposits, loans, and service ratio.Key ResponsibilitiesIdentify and meet member product and service needs, promoting a...

  • Member Service Representative II

    1 month ago

    Mechanicsburg, Pennsylvania, United States Members 1st Full time

    About the RoleWe are seeking a highly skilled and motivated Member Service Representative II to join our team at Members 1st. As a key member of our branch operations team, you will play a critical role in supporting the growth of deposits, loans, and service ratio. Your primary responsibility will be to identify member product and service needs, provide...

  • Customer Service Representative

    2 weeks ago

    Mechanicsburg, Pennsylvania, United States FastSigns Full time

    Customer Service Representative OpportunityFastsigns Mechanicsburg is seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service to current and prospective customers.Prepare estimates, implement work orders, and ensure timely delivery of finished orders.Participate in daily team...

  • Customer Service Representative

    3 weeks ago

    Mechanicsburg, United States U-Haul Full time

    Location: 4725 Gettysburg Rd, Mechanicsburg, Pennsylvania 17055 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...