Warranty Claims Administrator

3 weeks ago

Las Vegas, United States Swickard Auto Group Full time

Job Type

Full-time

Description

Swickard Auto Group is seeking a skilled and dedicated professional to join our Aftermarket Claims team as a Warranty Claims Administrator. This role is ideal for individuals with experience in a dealership or repair facility, particularly those with a background in technical automotive work. We are looking for a career-oriented individual eager to elevate their skills while providing exceptional service to our clients and team members. Join our team and take your career to the next level

As a Warranty Claims Administrator, you will work closely with our Dealership Service Departments, Internal Warranty Claims Department and customers. Assisting with warranty claims and mechanical breakdowns through phone, email, and other communication channels.

This position is an excellent opportunity for individuals with automotive experience to further their careers in warranty claims management. Swickard Auto Group offers a professional and dynamic work environment where your contributions will have a significant impact.

Key Responsibilities:

Claims Review and Authorization:

  • Evaluate and authorize mechanical claims in accordance with contract guidelines
  • Utilize tools such as Mitchell1 or Alldata to obtain accurate labor times for repairs.
Customer and Team Communication:
  • Provide clear, professional communication to customers via phone, email, and text.
    Maintain strong relationships with internal and external stakeholders.
Claims Processing:
  • Use multiple software programs to process claims, review labor times, and analyze related documents.
Knowledge Maintenance:
  • Stay informed about claims developments, coverage standards, and market trends.
  • Participate in department roundtables and occasional presentations
Documentation and Reporting:
  • Accurately document all claim activities in the management system.
  • Provide regular claim status reports and review trends with management team.
Conflict Resolution:
  • Conduct conference calls with external and internal customers to address disputes.
  • Ensure policyholder concerns are resolved efficiently.
Qualifications
  • Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Education:
    • High school diploma or GED required; technical training or a bachelor's degree is a plus.
  • Experience:
    • Hands-on automotive repair or equivalent technical experience preferred.
    • Background in a repair shop or dealership as a service advisor, shop foreman or warranty administrator is advantageous.
  • Skills:
    • Strong understanding of automotive technology and diagnostics.
    • Exceptional verbal and written communication abilities.
    • Proficiency in Microsoft Office and claims management software.
    • Excellent organizational skills and attention to detail.
    • Ability to handle high call volumes while prioritizing and multitasking.
    • Strong customer service skills, including conflict resolution and negotiation.
Benefits of Working at Swickard:
  • Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Positive Culture - Be part of a supportive and collaborative team.
  • Growth Opportunities - Opportunities for continued personal and professional growth.
  • Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.
About Us
  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We're a hospitality company that happens to sell cars, parts, and services.
  • We are a team. Everyone plays a role in our success.
  • Culture:?We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience, and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

Salary Description

$50,000 to $60,000

  • Workers Compensation Claims Adjuster

    2 months ago

    Las Vegas, United States TheBest Claims Solutions Full time $35 - $37

    Our client, one of the Leading Workers' Compensation Claims Organizations, is seeking to add a remote Senior Workers' Compensation Claims Specialist to their Nevada team. This person would be responsible for handling lost time workers' compensation claims from inception to close.If you are considering sending an application, make sure to hit the apply button...

  • Claims Administrator

    4 weeks ago

    Las Vegas, United States Acrisure Full time

    Job Description Summary: For over 15 years the Breckpoint team has specialized in consulting, forming, and managing alternative risk programs spanning self-insured groups, captives, and traditional self-funding arrangements. our expertise extends to employer benefits, with over $30M in premium within our major medical program. Leveraging diverse strategies,...

  • Claims Assistant

    4 weeks ago

    Las Vegas, United States CorVel Corporation Full time

    The Claims Assistant will assist and support the claims staff in the set-up and administration of workers’ compensation claims/case management and other tasks depending on the specific needs of the customers.  This is a hybrid position. ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Sets up new claims Process mail, handle files (until paperless), and...

  • Medical Claims Risk Management Specialist

    4 weeks ago

    Las Vegas, Nevada, United States Acrisure Full time

    Company Overview:Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.About the Role:We...

  • Accident Injury Claims Specialist

    1 week ago

    Las Vegas, Nevada, United States My Next Career Path Staffing Full time

    Job OverviewWe are seeking an experienced Accident Injury Claims Specialist to join our law firm at My Next Career Path Staffing. The ideal candidate will have extensive knowledge and experience managing personal injury cases, providing exceptional client service, and supporting attorneys throughout the case lifecycle.Responsibilities:Case Management:...

  • Claims Assistant

    4 months ago

    Las Vegas, United States CorVel Corporation Full time

    The Claims Assistant will assist and support the claims staff in the set-up and administration of workers’ compensation claims/case management and other tasks depending on the specific needs of the customers.  This is a hybrid position. ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Sets up new claims Process mail, handle files (until paperless), and...

  • Administrative Coordinator

    1 month ago

    Las Vegas, United States Bath Fitter Full time

    Bath Fitter is Growing and we want you! Our Las Vegas, NV. Branch is in search of an Administrative Coordinator to join our team! **Please note: The hours for this role are Monday - Friday 7:00a - 3:30p in office The ideal Administrative Coordinator will handle the day-to-day administrative tasks such as payroll processing, reviewing and entering job...

  • Workers' Compensation Claims Adjuster II Position

    4 weeks ago

    Las Vegas, Nevada, United States CCMSI Full time

    About CCMSIAt CCMSI, we strive to deliver exceptional service to our clients as a leading Third Party Administrator in self-insurance services. We are driven by a shared purpose: to provide innovative solutions and maintain our certified Great Place To Work status with a satisfaction and retention ranking in the 95th percentile.Career Growth OpportunityWe...

  • Administrative Clinical Support Specialist

    7 days ago

    Las Vegas, Nevada, United States Kappellini Medical Inc Full time

    Administrative Clinical Support SpecialistKappellini Medical Inc is seeking a detail-oriented Administrative Clinical Support Specialist to provide exceptional support to our medical staff. The ideal candidate will have previous experience in healthcare administration or a related field and be familiar with medical billing procedures.The key responsibilities...

  • Legal Administrator

    4 weeks ago

    Las Vegas, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Legal Administrator to join our client's team in Las Vegas, Nevada. The selected candidate will be overseeing the legal assistants of our high-volume personal injury law firm. This role involves managing files, working closely with senior attorneys, guiding the pre-litigation settlement process, and...

  • Clinical Administrative Specialist

    4 weeks ago

    Las Vegas, Nevada, United States DAMAJ HORIZON VIEW MEDICAL CEN Full time

    DAMAJ Horizon View Medical Center is seeking a highly skilled and organized Clinical Administrative Specialist to join our team. This role will be responsible for providing administrative support to our medical staff while ensuring that all clinical tasks are completed efficiently.Job Overview:The ideal candidate will have previous experience in healthcare...

  • Senior Legal Administrator

    6 days ago

    Las Vegas, Nevada, United States Law Offices of Adam S Kutner Full time

    About the RoleThe Law Offices of Adam S Kutner is looking for a highly skilled Senior Legal Administrator to support our personal injury practice.This is a challenging opportunity that requires a strong understanding of personal injury law and the ability to work effectively with attorneys and clients.Duties and ResponsibilitiesManage plaintiff personal...

  • Administrative Officer

    4 weeks ago

    Las Vegas, New Mexico, United States U.S. Fish and Wildlife Service Full time

    About the RoleAre you an experienced administrative professional looking for a challenging opportunity to utilize your skills in policy development, budget analysis, and human resources management? The U.S. Fish and Wildlife Service is seeking a highly qualified Administrative Officer to join their team.Job SummaryThe Administrative Officer will serve as an...

  • Automotive Accounts Receivable Professional

    4 weeks ago

    Las Vegas, Nevada, United States Fletcher Jones Imports Full time

    Accounts Receivable Clerk Job SummaryThe estimated annual salary for this position is between $50,000 and $70,000.Fletcher Jones Imports seeks a skilled Accounts Receivable Clerk to join our team. As an Accounts Receivable Clerk, you will be responsible for processing documents, ensuring accuracy and validity, and minimizing accounts receivable balances.Key...

  • Bilingual Court Assistant

    4 days ago

    Las Vegas, Nevada, United States Law Offices of Adam S Kutner Full time

    Job Summary: Bilingual Court AssistantWe are seeking a highly skilled and bilingual Court Assistant to join our team at the Law Offices of Adam S Kutner. As a Court Assistant, you will be responsible for performing various administrative tasks related to our claims process.Responsibilities will include picking up medical records/police reports, running to...

  • People & Culture Administrator

    2 weeks ago

    Las Vegas, United States Spiegelworld Full time

    Job DetailsDescriptionSpiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world’s most talented artists and artisans and devoured by savvy, seen-it-all adult audiences.Founded in 2006, Spiegelworld is a community of 700+ organizers, agitators,...

  • People & Culture Administrator

    2 weeks ago

    Las Vegas, United States Spiegelworld Full time

    Job DetailsDescriptionSpiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world’s most talented artists and artisans and devoured by savvy, seen-it-all adult audiences.Founded in 2006, Spiegelworld is a community of 700+ organizers, agitators,...

  • Disability Benefits Attorney

    2 days ago

    Las Vegas, Nevada, United States Shook and Stone CHTD Full time

    Job TitleA Social Security Disability Attorney is needed to represent clients in disability hearings and appeals before Administrative Law Judges.Represent clients at disability hearings, providing compelling arguments and presenting evidence to support their claims.Filing appeals on behalf of clients whose initial claims have been denied.Reviewing medical...

  • Spanish Language Operations Coordinator

    7 days ago

    Las Vegas, Nevada, United States Law Offices of Adam S Kutner Full time

    About the RoleWe are seeking a Bilingual Legal Runner to join our team at the Law Offices of Adam S Kutner. This dynamic role requires a strong ability to communicate effectively with clients in both English and Spanish, as well as possessing a keen understanding of the personal injury claims process.As a Bilingual Legal Runner, you will be responsible for...

  • Automotive Accounts Receivable Specialist

    4 weeks ago

    Las Vegas, Nevada, United States Fletcher Jones Imports Full time

    Accounts Receivable Clerk RoleWe are seeking an experienced Accounts Receivable Clerk to join our team at Fletcher Jones Imports.The primary responsibilities of this role include processing and verifying documents for accuracy, validity, and completion in accordance with established procedures. The ideal candidate will strive to minimize accounts receivable...