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Utility Specialist 2

2 months ago

Columbus, United States State of Ohio Full time

Utilities Specialist 2

Service Monitoring & Enforcement Department (SMED)

Facility and Operations Field Division (FOFD)

Hourly Rate: $35.31

About The Service Monitoring & Enforcement Department:

The Service Monitoring and Enforcement Department's (SMED) mission is to enforce consumer safeguards, to resolve consumer complaints and to ensure Ohio utility consumers receive safe and reliable services. SMED is organized into three divisions.

Facility Operations Field Division (FOFD)

Facility Operations Field Division (FOFD) staff regularly inspects utility facilities and reviews plant operating practices to ensure regulated utility service providers deliver safe, reliable and quality service. Field investigators from the division's electric, telephone, water/wastewater and gas pipeline safety sections perform on-site inspections and audit company records to ensure utilities observe regulatory requirements. FOFD staff also participates in rate case proceedings and recommends changes in company policies and practices to improve utility service. FOFD staff also acts as the agency lead for the damage prevention complaint reporting and tracking process; assisting with the maintenance of the damage prevention enforcement database; and answering internal and public inquiries.

What You'll Do:

In this position as a Utilities Specialist 2, you will:

* Assist in planning, scheduling, and performance of Electric Field Staff inspections of utility plants and programs * Create and implement inspections and audits of electric utilities for compliance with the PUCO rules * Maintain records of inspection reports and findings; prepare reports * Recommends corrective actions and solutions * Investigates routine, non-routine, or complex issues associated with Electric Safety Service Standards (ESSS) * Assist in the development, review, or revision of rules and policies independently or in teams with peers and higher-level staff * Comply, track, investigate, and answer incoming inquiries and complaints in a thorough and technical manner * Evaluate effects of policies, procedures, methods, and interfaces for Electric matters

Report in location: 180 E. Broad St., Columbus, Ohio 43215, Franklin County.

Our organization currently follows a hybrid work structure where employees can work remotely or from the office as needed and based on operational need. This is subject to change with limited notice. A teleworking agreement must be approved by management

Completion of graduate core program or 3 yrs. exp. in one or more of following academic fields; accounting, code enforcement, finance, business administration, public administration, utility &/or transportation code of enforcement, geology, management, law, economics, mathematics or engineering; 3 yrs. exp. in utility or transportation regulatory experience involving combination of following: PUCO operations, programs & policies affecting regulation of utility or transportation companies, state & federal laws, regulations & procedures governing utility or transportation company operations, competitive programs & alternative regulations, rate &/or tariff structure, financing & securities or economics applied to utility or transportation companies, utility or transportation regulatory processing & case hearing proceedings, cost recovery & cost adjustment methods & procedures, enforcement of customer service standards, statistical, mathematical or analytical methods used in formulating & solving problems or in decision making, developing & conducting research studies, customer preference surveys &/or investigations of enforcement, scientific, technical or legal nature involving issues of utility or transportation regulation or alternative regulation or competitive markets.

* Or 24 mos. exp. as Utility Specialist 1, 66951. * Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Utilities

Technical Skills: Investigations, Inspection Principles, Auditing, and Compliance Enforcement

Professional Skills: Organizing and Planning