Client Services Representative

5 months ago


Louisville, United States arvato Bertelsmann Full time

This role is responsible for providing industry-leading service while meeting the quality and KPI expectations at Arvato. Responsible for supporting business objectives to ensure client satisfaction with products and services.

Your Tasks Oversee customer accounts to ensure SLAs are met and create, generate, and maintain reports (daily, weekly, monthly as required by the customer) used for internal and client communications. Responsible for monitoring processes related to customer specific requirements and order management for our ecommerce businesses. Manage inventory updates, promotional planning, customer return cases, and inbound planning. Prepare and maintain status reports, modify schedules, prepare status reports for management, clients, or others. Assist the Account Manager in providing data, advice and resolving problems. Work closely with operations to ensure program requirements are met on a daily basis and prepare for and participate in business reviews with the customer. Create deliveries daily and monitor order processing. Monitor stock availability to ensure that all orders are cleared in a timely manner. Support account and purchasing team to troubleshoot issues with orders. Communicate with customers on order status and expected delivery dates. Coordinate return shipments (e.g. create return labels).

Your Profile At least 3 years of Customer Service Experience. At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel, Power Point and Power BI required. 3PL, Supply Chain, Logistics or similar experience preferred. Ecommerce experience preferred. Strong organizational skills. Solid analytical ability and Strong verbal and written communication skills. SAP knowledge. Project management experience is a plus.

We Offer Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities.

EOE Protected Veterans/Disability



  • Louisville, United States Gailor Animal Hospital Full time

    DescriptionClient Service Representative - Veterinary Receptionist Gailor Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville. CSRs are invaluable members of our veterinary team, and we treat them as such. As a CSR, you will be the client's first and...


  • Louisville, Kentucky, United States Mercurial, Inc. Full time

    Job Title:Client Service Representative SpecialistAbout the Role:We are seeking a skilled Client Service Representative Specialist to join our team at Mercurial, Inc. This role will play a crucial part in building and maintaining strong relationships with clients, driving customer acquisition success, and fostering positive interactions.Key...


  • Louisville, Kentucky, United States Omega Business Acquisitions Inc Full time

    Client Engagement SpecialistWe are seeking a Sales Representative to join our team and engage directly with customers to promote and sell products for our well-known clients.Main ResponsibilitiesPresent and sell company products and services to new and existing customersProspect potential customers and develop new business opportunitiesQualifications and...


  • Louisville, United States Kelly Services, Inc. Full time

    At Kelly, were passionate about helping you find a job that works for you. How about this one? Were seeking a Patient Care Representative to work at a premier healthcare provider in Louisville, Kentucky. With us, its all about finding the job tha Customer Service Representative, Customer Service, Representative, Patient Services, Healthcare, Patient Care,...


  • Louisville, Kentucky, United States Servicemaster Facilities Services Full time

    About the OpportunityAre you a highly motivated sales professional looking to take your career to the next level?We are seeking exceptional individuals to join our team as Sales Representatives for Commercial Cleaning and Construction Services.Key ResponsibilitiesMarketing and promotion of our services to potential clientsSolicitation and qualification of...


  • Louisville, United States Synchrony Health Services Full time

    Overview: At Synchrony Health Services, we offer collaborative clinical solutions for multiple aspects of senior housing and long-term care including pharmacy, rehabilitation, and lab. United by our culture of service, we believe in blending compassion with clinical expertise, to the benefit of our partners, our employees, and most importantly, the people we...


  • Louisville, Kentucky, United States Justin Eddington - State Farm Agent Full time

    Job SummaryWe are seeking an experienced Insurance Account Representative to join our team at Justin Eddington - State Farm Agent. The ideal candidate will have a proven track record of success in customer-facing roles and a passion for delivering exceptional service.As an Insurance Account Representative, you will be responsible for developing and...


  • Louisville, Kentucky, United States Timberline Tax Group LLC Full time

    We are seeking a motivated and articulate representative to join our team at Timberline Tax Group LLC. As a key member of our staff, you will be responsible for communicating with potential clients regarding our tax services.The ideal candidate should possess excellent verbal communication skills, have good moral values, and demonstrate an intense desire for...


  • Louisville, Kentucky, United States Mary Henry Insurance Agcy Inc Full time

    The Mary Henry Insurance Agency Inc. offers a rewarding career opportunity for an Insurance Career Representative - Client Relationship Specialist to join our team.About UsWe are committed to providing exceptional customer service and building long-lasting relationships with our clients. Our business foundation is built on trust, reliability, and a deep...


  • Louisville, United States Mosquito Squad Full time

    MOSQUITO SQUAD SALES & SERVICE REPRESENTATIVE At MOSQUITO SQUAD, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where our skilled professionals can achieve true successfulness in both their careers and personal lives. If you're committed to providing the highest level of client sales and...


  • Louisville, United States Ai Group Full time

    Advanced Innovations delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client...


  • Louisville, Kentucky, United States Kelly Services Full time

    Job DescriptionAs a Patient Care Representative at Kelly Services, you will play a vital role in supporting our client's pharmacy operations. This position involves handling inbound and outbound calls, responding to patient and healthcare provider inquiries, and maintaining accurate records. Your excellent communication skills and ability to multitask will...


  • Louisville, United States ADI Management Full time

    Advanced Innovations is seeking a full-time entry level Client Services Associate who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the client services...


  • Louisville, Kentucky, United States Republic Bank Full time

    About Republic BankWe're a leading bank that values our associates and strives to make an impact in the communities we serve. Our commitment to excellence has earned us a spot as one of the Best Places to Work in Kentucky for seven consecutive years.As a Contact Center Representative, you'll provide exceptional service to clients and non-clients alike,...


  • Louisville, Kentucky, United States CoverMyMeds Full time

    At McKesson, we're committed to delivering exceptional customer experiences. As a Customer Care Associate, you'll play a vital role in representing our pharmaceutical manufacturer clients to their customers. Your responsibilities will include managing client orders, handling inquiries, and resolving customer issues in a timely and professional manner.Key...

  • Customer Service

    4 weeks ago


    Louisville, United States Local Firm Hiring! Full time

    We are seeking an Entry Level Customer Service Representative to join our fast-growing organization. Our newest client is one of the largest and most dedicated telecommunications companies on the market. Our Entry Level Customer Service Representatives are dedicated to providing our clients with out-of-the-box sales and customer enrollment solutions to drive...


  • Louisville, Kentucky, United States Jeff Kleier - State Farm Agent Full time

    **About Us**">As a member of Jeff Kleier - State Farm Agent team, you will have the opportunity to work with a successful agency and be a competitive addition to it.Our team is dedicated to providing top-notch service to our customers and helping them manage everyday risks. We are looking for someone who shares our passion for excellence and is committed to...


  • Louisville, United States ADP Full time

    At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.We strive for every interaction to be driven by our CORE values: Insightful Expertise,...


  • Louisville, United States Eurofins Scientific Full time

    Client Service Specialist responsibilities include, but are not limited to, the following:Client Interaction. Research problems that may arise and involve others if needed to help with final resolve for client. Answering calls with clients to better Client Service, Specialist, Service, Processing, Client, Specimen, Retail


  • Louisville, Kentucky, United States Pinnacle BankBank of Colorado Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Pinnacle Bank. As a key member of our branch, you will be responsible for providing exceptional customer service and ensuring the smooth operation of banking transactions.About the Job:The ideal candidate will have excellent...