Patient Financial Counselor

4 months ago

Hendersonville, United States AdventHealth Hendersonville Full time

All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: FT

Shift: 8am 4:30pm

Location: AdventHealth Hendersonville

The role youll contribute: Provides financial counseling to patients and families in accordance with the facilitys policies. Assist patients/families with financial arrangements including financial assistance, for qualified patients, from outside Agencies.

The value youll bring to the team

  • Answers all phone calls in a prompt and courteous manner while ensuring that all calls are attended to and not dropped or missed.
  • Reviews and answers all patient correspondence, via phone, mail, administration, and offices.
  • Creates and approves payment arrangements; reviews with patient different payment options and possible financial assistance, i.e., state and local agencies, indigent care.
  • Meets with patient/family to obtain satisfactory payment agreement for all parties.
  • Reviews patient charges; evaluates patients assets and liabilities to determine patient payment schedules.
  • Communicates with financial agencies, assist patients, regarding patient eligibility and/or financial settlement.
  • Monitors and maintains Work Items/CFUMs for all facilities.
  • Prepares patient itemized bill upon request; explain charges, payments and adjustments.
  • Monitors patient accounts; initiates collection procedures when appropriated.

Qualifications

The expertise and experiences youll need to succeed:

  • High School graduates or equivalent required.
  • One year experience required in medical billing, collections and insurance.
  • Customer service, Must work well with others, EPIC experience, knowledge of insurances, basic computer skills (navigating spreadsheets, emails)

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Patient Financial Services

Organization: AdventHealth Hendersonville

Schedule: Full-time

Shift: 1 - Day

Req ID: 24023558

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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