Automotive Finance Specialist

4 weeks ago

Sun Prairie, United States Easton Motors Full time
Description

Are you outgoing and self-driven, have fire and motivation to succeed? Are you customer focused? Are you interested in a fun and fast-paced social media centered career in the Automotive industry? Then we would like to talk No automotive experience is necessary as we will train the right self-starter type of candidate.

Easton Motors is looking for a dedicated Automotive Finance Specialist to join the team in our Sun Prairie, WI location. The Automotive Finance Specialist is the voice of Team Easton and spends most of the day on the phone, social media, and working in-person with guests that are seeking a quality pre-owned vehicle. We are looking for relationship drivers. Our customers are for a lifetime. The Finance Specialist will work as the guest's largest advocate and works to ensure that the car-buying process is simple, seamless, friendly, and fun We want our guests to have an excellent, best-in-class experience.

A day in the life includes, but is not limited to, the following:
  1. Professionally greet new and existing customers in person and by phone, text and email to determine their needs.
  2. Work with customers seeking financing in a discreet and responsible manner. Assist them to complete all aspects of loan application to acquire credit.
  3. Maintain knowledge of the entire inventory of Easton Motors vehicles, and work to match price and vehicle options with customer needs and budget.
  4. Learn and apply Easton Motors sales training processes, and possess adequate knowledge to complete a customer sales transaction.
  5. Work with the Team to establish leads, develop relationships, and create a strong referral network.
  6. Utilize CRM software to manage tasks and assignments.
  7. Maintain cleanliness of store and lot inventory, and move vehicles on the lot to present a positive curb appeal for potential and existing customers.
  8. Handle the activities and interactions throughout the day with a positive mindset.

Team Easton employees act with honesty and empathy while presenting themselves with a positive attitude. They see problems as opportunities to make things better.
  • Must be available Saturdays.
  • Must have a current driver's license.
  • A background check will be conducted.
Full time, great benefits, employee discount on vehicle parts, and maintenance.

Easton Motors is built on a foundation of great customer relationships. We understand that our customers want more than just a vehiclemany of them want to improve their credit as well and all of them want to work with a company they can trust. Easton Motors works hard to challenge the way that people look at 'Buy Here, Pay Here' in Wisconsin by providing service that fully wraps around the guest to provide quality care from the loan, to the vehicle, to the maintenance, to the quality parts and service all that lead to improved credit scores.

Requirements

POSITION RESPONSIBILITIES

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
  • Assist our guests who are looking to purchase and finance a vehicle
  • Maintain monthly sales goals
  • Utilize existing lead generation and advertising programs to ensure the appropriate quality and quantity of loan applications are met
  • Ensure a high level of customer service
  • Professionally greet new and existing customers in person and by phone, text, and email to determine their needs
  • Utilize social media to promote yourself and EASTON MOTORS with images from new guest purchases including testimonies
  • Maintain cleanliness of store and lot inventory and move vehicles on the lot to present a positive curb appeal for potential and existing customers.
  • Detail, wash, and deliver vehicles to guests in a temperature controlled and well-lit area (or outside weather permitting)
  • Handle the activities and interactions throughout the day with a positive mindset.
  • Work with guests seeking financing in a discreet and responsible manner. Assist them to complete all aspects to acquire credit.
  • Maintain knowledge of the entire inventory of Easton Motors vehicles, and work to match price and vehicle options with customer needs and budget.
  • Assist other sales team members as they work to conduct the sales process with their guests.
  • Work with the Team to establish guest relationships and create a strong referral network.
  • Utilize Customer Relationship Management (CRM) software to manage tasks and assignments.
  • Ability to utilize office equipment and effectively navigate and utilize a computer and a variety of systems including Microsoft programs.
  • Train and mentor Sales Assistants and help them to develop their book of business as they work to become a Sales Associate.
  • Other duties as assigned.

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