![Threat Stack, Inc](https://media.trabajo.org/img/noimg.jpg)
Customer Success Manager
4 weeks ago
Threat Stack is in the exciting business of protecting the cloud-based businesses and applications you use every day. Do you use apps to get things done in your day-to-day life? We secure them.
Primary Responsibilities:
Ensure our customers are happy and are getting value out of our product.
Empathize with every aspect of the customer experience, putting customers' needs first.
Guide and coach customers and internal stakeholders with proactive customer success processes.
Own renewals and expands in the account. Have a knack for account strategy, account mapping, and upselling value into accounts.
Maintain high levels of customer engagement and satisfaction by focusing on customer loyalty and by introducing new features to the customer.
Own the customer on-boarding process and operationally drive customer references and case studies.
Requirements:
Relevant work experience in a customer-facing customer success, account management, or strategic consulting organization. SaaS experience a benefit. Having worked as an account sales rep would be a benefit.
Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
Strong interpersonal skills and experience building strong internal and external relationships.
Bachelor's Degree.
Skills & Requirements Qualifications
#J-18808-Ljbffr
-
Customer Success Manager
2 weeks ago
Boston, United States LeanIX Jobs Full timeSAP LeanIX is looking for a Customer Success Manager to join our growing team and guide customers through their journey with the company’s suite of products. The Customer Success department is an integral team within SAP LeanIX, ensuring that our customers are not only retained but are empowered to be successful. The ideal candidate will have a passion for...
-
Customer Success Manager
5 days ago
Boston, New York, United States Walnut Full timeWe are looking for an experienced Customer Success Manager to join our growing team and play a critical role in improving net retention. The Customer Success Manager will manage a portfolio of accounts with a high-touch approach, supported by our scaled and tech-touch motions. The ideal candidate will have a proven track record of successfully leveraging...
-
Manager, Customer Success
4 weeks ago
Boston, Massachusetts, United States Rapid7 Full timeManager, Customer Success, Public SectorThis key role within our Customer Success organization will be responsible for leading a team of Customer Success Managers in the care, retention and growth of our Public Sector customers. This person will help to refine and execute on our customer relationship strategy as well as drive key KPIs and high retention...
-
Customer Success Manager
2 weeks ago
Boston, United States Rapid7 Full timeCustomer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the CSM's mission...
-
Customer Success Manager
1 week ago
Boston, United States Alpaca Full timeYour Role: As a Customer Success Manager at Alpaca, you are the front line in our pursuit of enabling financial markets access for everyone on the planet. You’ll work with our partners (customers) from launch through renewal, ensuring they have a positive experience leading to successful outcomes. Reporting to the VP, Sales and Success, this role supports...
-
Customer Success Manager
4 weeks ago
Boston, United States 1upHealth, Inc. Full timeAssigned to 1upHealth strategic customers, including channel partners and enterprise accounts, the Senior Customer Success Manager acts as a relationship manager, strategic advisor, solutions consultant and product expert to help our clients improve the benefits they reap from working with 1upHealth's products and services. The Senior Customer Success...
-
Customer Success Manager
2 weeks ago
Boston, United States Nasuni Full time**Customer Success Manager** **Location**: Boston Seaport **Company**: Nasuni **On-site**: 3 Days Onsite **About Us**: Nasuni is a high-growth hybrid cloud storage company dedicated to transforming how businesses store, manage, and protect their data. Our cutting-edge solutions enable seamless data management and protection across hybrid and multi-cloud...
-
Customer Success Manager
5 days ago
Boston, United States Rapid7 Full time**Customer Success Manager (CSM)** As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. **About the Team** Responsible for overall success and satisfaction, the...
-
Customer Success Manager
1 month ago
Boston, United States Rapid7 Full timeCustomer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the...
-
Customer Success Manager
3 weeks ago
Boston, United States Rapid7 Full timeCustomer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the...
-
Customer Success Manager
4 weeks ago
Boston, United States Aperio Technologies Full timeAs APERIO continues to grow, we are seeking a Customer Success Manager to join our team and play a crucial role in ensuring our customers achieve their goals while using our products. The Customer Success Manager is part of APERIO's Customers Success team and reports to the VP of Customer Success. As a Customer Success Manager, you will be the bridge between...
-
Customer Success Manager
4 weeks ago
Boston, United States DivvyCloud Full timeCustomer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the CSM’s mission...
-
Customer Success Manager
4 weeks ago
Boston, United States Rapid7 Full timeCustomer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the CSM's...
-
Customer Success Manager
2 weeks ago
Boston, United States DivvyCloud Full timeCustomer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the CSMs mission...
-
Customer Success Manager
4 weeks ago
Boston, Massachusetts, United States Rapid7 Full timeCustomer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the CSM's mission is...
-
Customer Success Manager
3 weeks ago
Boston, United States DivvyCloud Full timeCustomer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the CSM’s mission...
-
Customer Success Manager
3 weeks ago
Boston, Massachusetts, United States Rapid7 Full timeCustomer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the CSM's mission is...
-
Customer Success Manager
5 days ago
Boston, Massachusetts, United States Rapid7 Full timeCustomer Success Manager (CSM) As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. About the Team Responsible for overall success and satisfaction, the CSM's mission is...
-
Customer Success Manager
4 weeks ago
Boston, United States Magna5 Full timeTitle: Customer Success Manager, CSM-I, Boston **Role is managing Boston-based accounts. Candidates located within the Boston region are highly preferred.** Magna5 provides a portfolio of managed IT services, including network and desktop management, cybersecurity, private and public cloud services and back-up and disaster recovery, to name a few. Our...
-
Customer Success Manager
6 days ago
Boston, United States Magna5 Full timeTitle: Customer Success Manager, CSM-I, Boston **Role is managing Boston-based accounts. Candidates located within the Boston region are highly preferred.** Magna5 provides a portfolio of managed IT services, including network and desktop management, cybersecurity, private and public cloud services and back-up and disaster recovery, to name a few. Our...