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Centralized Scheduler Specialist
1 month ago
West Virginia University Hospitals, Inc. Centralized Scheduler Specialist (JR24-43984) Morgantown, West Virginia Welcome We're excited you're considering an opportunity with us To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. The Centralized Scheduling Specialist provides administrative support regarding requests for time off, and coordinates the scheduling of providers (to include faculty, residents, mid-levels, etc.) within the EMR. This role involves frequent communication with the Coordinator of Patient Access and Registration Specialists to schedule and reschedule visits appropriately based on changes made within the system. The Centralized Scheduling Specialist must consistently communicate all scheduling changes within a reasonable timeframe. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school diploma or equivalent required. EXPERIENCE: 1. Two years of experience in a health care setting. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor's degree in Business or Health Care Administration or related field preferred. EXPERIENCE: 1. Two years of experience in a health care setting in a high volume, academic environment. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. Responsible for the template build for any newly hired providers. Responsible for template changes to existing providers. Implements changes to providers' daily schedules based on written policy and requests from providers. Responsible for all patient appointments affected by any provider schedule changes, including "bumping" patients from originally scheduled appointments. Coordinates "bumped" patient appointments by calling patients to reschedule these appointments. Enters and maintains up-to-date data related to scheduling for each provider in the database. Ensures that all schedules are reviewed, obtained, verified when necessary, and managed according to departmental specifications. Notifies appropriate personnel of any scheduling change due to patient cancellation in a timely fashion. Attempts to optimize and increase efficiency of visits or procedures by recommending potential alternatives. Ensures clinic schedules are up to date. Communicates with all staff to ensure patients are notified appropriately of any changes to the schedules. Monitors holidays and call-offs for all medical staff and adjusts schedules accordingly. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here. #J-18808-Ljbffr
