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Customer Service Representative

5 months ago

South Bend, United States Alick's Home Medical Equipment Full time

**Customer Service Representative - South Bend**

Customer Service Representative - South Bend **Career Details**

Full Time South Bend, Indiana Posted on 2/12/2021

**Description of Responsibilities**

* Responsible for inside sales and is a resource person, greeter and representative of Alick's Home Medical to each and every individual entering or calling the store.

* Maintains a broad knowledge base of general home medical items, products and/or services available and can effectively provide information and demonstrate the same to the customer.

* Is proficient in order entry and computer use as well as in the understanding of payer resources and reimbursement methods.

* Routinely utilizes the telephone and paging system in a pleasant and professional manner.

* Works with the router, service technicians, and other staff to ensure efficient and timely service to customers.

* Is a customer advocate and remains aware of any service abilities and limitations.