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Unica Consultant with AWS

2 months ago

Malvern, United States Diverse Lynx Full time

Role: Unica Consultant with AWS

Location: Malvern, PA

Hire type: Contract /Full time

Essential Skills:

Technical knowledge at senior level needed: Unica Campaign, Interact support activities such as Migration to cloud and upgrades SQL/Oracle Unix Know-How AWS Knowledge is plus

Role Description: Experience in Unica Migration from on-Prem to Cloud (AWS), unica upgrades Unica backend support/admin knowledge, troubleshooting the issues/errors in the Unica Campaign Should be able to triage database performance issues with SQL being sent to the database from the campaign processing. Troubleshooting the issues/errors in the Campaign Applications. Monitoring system health, provide input for the application server, and DB server cleanup activities. Should have Good hands-on in SQL implementation in Oracle on large volumes of data Monitor Production environments and work with various teams to resolve Mission Critical issues Experience in using Unix/Linux utilities for analyzing logs, and trouble-shooting the applications with Application servers Good knowledge with UNIX and scripting Adhere to testing, security, incident and change management procedures. Attend team meeting and Operations communication sessions as required. Ensuring all incidents and issues for key systems are added to knowledge base Ability to work in diverse and multicultural teams and develop a detailed understanding of application operations. Liaising with support groups and other departments on planned maintenance activities, technical issues and major incidents. Responsible for working with 1st /2nd level support teams and 3rd parties to resolve operational issues. Solid analytical & troubleshooting capabilities Passionate to contribute to customer satisfaction combined with an attitude to continuously improve the service delivery quality Good presentation and documentation Skills.

Competencies : Digital : Business Intelligence and Analytics Tools

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company. #J-18808-Ljbffr

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