End User Support Specialist
2 weeks ago
Apply below after reading through all the details and supporting information regarding this job opportunity.
Role Description
This is a full-time on-site role at a client in Waltham, MA. The End User Support Specialist will provide technical support and troubleshooting for desktop computers, computer hardware, printers, and other peripherals. The role will involve identifying and resolving hardware and software issues, managing user accounts and access permissions, and providing excellent customer service to end users.
Qualifications
- Technical Support, Troubleshooting, and Desktop Computers skills
- Experience in troubleshooting computer hardware and printers
- Knowledge of operating systems, network protocols, and software applications
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Relevant certifications, such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent
- Bachelor's degree in Computer Science or related field
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